Dedicated professional with a strong work ethic and leadership skills. As an independent Towing Professional, I am able to deliver exceptional customer service and ensured safe vehicle transport. Eager for a new challenge to obtain knowledge and mastery in the towing industry.
Overview
15
15
years of professional experience
Work History
Tow Truck Driver-Sub Hauler
Copart/Independant Contractor
Saint Louis, MO
01.2022 - Current
Rollback/Flatbed Towing operator. Recovered vehicles from varies locations, completed private tows, able to transport two vehicles proficiently.
Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
Secured vehicle to tow truck and checked all attachments for safe operation.
Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
Manage checks and documents given by Copart to retrieve vehicles from pickup location.
Production Team Leader
Watlow Electric Manufacturing Co
12001 Lackland Road Saint Louis, MO 63146
02.2010 - 12.2021
Coached and mentored new employees, providing them with the necessary knowledge and guidance to become effective members of the production team.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Led 5 different departments of production team members who consistently meet deadlines and exceed performance goals.
Improved employee morale by fostering a positive work environment through clear communication and supportive leadership.
Led Gemba walks, implement Lean tools and techniques to improve flow cells.
Responsible for salary planning and yearly team performance evaluations.
Education
No Degree - Business Administration And Management
Southeast Missouri State University
Cape Girardeau, MO
Skills
Strong work ethic
Mechanically Inclined
Safe driving practices
Customer service
Critical thinking
Team player
Leadership Skills
Timeline
Tow Truck Driver-Sub Hauler
Copart/Independant Contractor
01.2022 - Current
Production Team Leader
Watlow Electric Manufacturing Co
02.2010 - 12.2021
No Degree - Business Administration And Management