Bryan Carter
Lee's Summit
Summary
Professional in retail management with solid background in operations and leadership. Known for optimizing store performance through effective team collaboration and strategic planning. Strong in inventory management, customer service, and staff training. Adaptable to changing environments, ensuring consistent achievement of business goals.
Overview
7
7
years of professional experience
Work History
ASSISTANT STORE MANAGER SALES/MERCHANDISING
ACE HARDWARE
LEES SUMMIT, MO
05.2024 - 10.2025
- Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
- Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.
- Helped oversee the daily operations of the store, managing staff and inventory.
- Maintained hands-on knowledge of job roles and regularly stepped in to perform business duties.
- Communicated with clients to address questions, concerns, and needs and provide quality customer service.
- Provided guidance and support to junior staff members during challenging situations.
- Conducted regular performance evaluations with staff members to ensure goals were being met efficiently.
- Scheduled equipment cleanings, maintenance, and repairs and ordered new equipment and tools.
- Managed company orders, expenditures and sales to meet budget and revenue targets.
- Monitored store security systems to detect any suspicious activity or theft attempts.
LEAN/STOCKER
STAPLES INC.
INDEPENDENCE, MO
10.2025 - Current
- Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
- Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.
- Helped oversee the daily operations of the store, managing staff and inventory.
- Maintained hands-on knowledge of job roles and regularly stepped in to perform business duties.
- Communicated with clients to address questions, concerns, and needs and provide quality customer service.
- Provided guidance and support to junior staff members during challenging situations.
- Conducted regular performance evaluations with staff members to ensure goals were being met efficiently.
- Scheduled equipment cleanings, maintenance, and repairs and ordered new equipment and tools.
- Managed company orders, expenditures and sales to meet budget and revenue targets.
- Monitored store security systems to detect any suspicious activity or theft attempts.
Guardsmen
United States National Guard
Kansas City
03.2019 - Current
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-to-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proved successful working within tight deadlines in a fast-paced atmosphere.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote a safe working environment.
- Maintained excellent attendance record, consistently arriving to work on time.
- Developed and maintained courteous and effective working relationships.
ASSISTANT STORE MANAGER
JD SPORTS
KANSAS CITY, MO
08.2022 - 03.2024
- Supporting role of store manager to ensure the store runs smoothly in all aspects.
- Managed store employees successfully in a fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Identify customer needs and offer additional services which would benefit them.
- Assist in daily/weekly merchandising of stores to keep at company standards and meet deadlines.
STORE MANAGER
CITY GEAR
INDEPENDENCE
09.2019 - 08.2022
- Managed store employees successfully in a fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Education
High School Diploma -
Lee's Summit North
Lee's Summit, MOSkills
- Supply Ordering
- Business Leadership
- Shift Scheduling
- Finance and Accounting
- Oversight
- Conflict Resolution
- Self-Motivated
- Leadership
Timeline
LEAN/STOCKER
STAPLES INC.
10.2025 - Current
ASSISTANT STORE MANAGER SALES/MERCHANDISING
ACE HARDWARE
05.2024 - 10.2025
ASSISTANT STORE MANAGER
JD SPORTS
08.2022 - 03.2024
STORE MANAGER
CITY GEAR
09.2019 - 08.2022
Guardsmen
United States National Guard
03.2019 - Current
High School Diploma -
Lee's Summit North