Brooklynn Linville
Kansas City
Summary
Dependable and customer-focused professional with experience in customer service, phone communication, order management, and administrative support. Skilled at answering phones, assisting customers, resolving questions, and multitasking in fast-paced environments. Recognized for professionalism, reliability, and strong communication skills. Experienced working overnight shifts and committed to providing excellent service while maintaining an organized and welcoming environment.
Overview
5
5
years of professional experience
Work History
Fulfillment Associate
Lowe’s
Kansas City MO
02.2026 - Current
- Coordinate with team members to ensure customer orders are fulfilled accurately and on time.
- Enhanced customer satisfaction by accurately fulfilling customer orders within tight deadlines.
- Assisted in training new fulfillment associates by sharing best practices and providing guidance and support.
- Contributed to a positive workplace culture by maintaining a professional attitude and collaborating effectively with team members.
- Maintained accuracy and organization while preparing, staging, and completing customer orders.
- Answer customer phone calls promptly, providing accurate information and resolving questions about orders and store services.
- Assist customers with online and in-store orders, including order pickups, status updates, and issue resolution.
Sales Associate
Dollar general
Jefferson City, MO
07.2023 - 08.2025
- Provided friendly and efficient customer service by answering questions and assisting customers with purchases.
- Operated cash registers accurately, processing cash, credit, and debit transactions while balancing the register at the end of shifts.
- Stocked shelves, organized merchandise, and maintained a clean, safe, and well-presented sales floor.
- Assisted with unloading delivery trucks and stocking inventory to ensure products were readily available.
- Helped customers locate products and resolved concerns in a professional and courteous manner.
- Monitored inventory levels and replenished merchandise to minimize out-of-stock items.
- Assisted with opening and closing store procedures, including cleaning, recovery, and cash-handling responsibilities.
- Worked collaboratively with team members to meet daily sales and operational goals while providing excellent customer service.
Spotter
Integrity Communication Networks
Traveled Different Cities In Missouri
07.2021 - 08.2022
- Traveled to multiple cities to support overnight electrical installation and maintenance projects at Walmart stores.
- Served as a safety spotter for electricians, ensuring a safe work environment during overnight operations.
- Communicated with crew members to identify hazards and maintain compliance with safety procedures.
- Assisted with setting up work areas, organizing materials, and supporting project completion on schedule.
- Demonstrated flexibility and reliability by adapting to different job sites and overnight travel assignments.
Education
Some College - Education
Avila University
Kansas City, MO05.2029
High School or GED - undefined
Launch Springfield Public Schools
Springfield, MO05.2025
Skills
- Dependability & Reliability
- Overnight & Travel Work Experience
- Phone Etiquette & Customer Support
- Effective teamwork
- Quick decision making
- Superior communication
- Situational awareness
- Physical fitness
- Persistence
Timeline
Fulfillment Associate
Lowe’s
02.2026 - Current
Sales Associate
Dollar general
07.2023 - 08.2025
Spotter
Integrity Communication Networks
07.2021 - 08.2022
High School or GED - undefined
Launch Springfield Public Schools
Some College - Education
Avila University