Brooke Werkowitch
Kansas City
Summary
Enthusiastic professional experienced with cocktail service. Experienced providing timely service with enthusiasm and efficiency. Consistently acknowledged for maintaining superior service standards while exceeding sales goals. Skilled professional offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations.
Overview
3
3
years of professional experience
Work History
Server
First Watch Daytime Cafe
Kansas City
06.2024 - Current
- Took orders from customers accurately and in a timely manner.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Server
hereford house
Kansas City
09.2024 - 03.2025
- Greeted customers and visitors in a friendly, professional manner.
- Transported trays from the kitchen to dining areas as required.
- Executed performance tests within pre-defined timelines.
- Maintained a high level of energy throughout the entire shift to keep guests satisfied with their dining experience.
Retail Sales Associate
Forever 21
Kansas City
03.2023 - 05.2024
- Prepared merchandise for purchase or rental.
- Provided excellent customer service, resolving issues and answering queries promptly.
- Assisted with unloading delivery trucks and stocking shelves with new merchandise.
- Assessed customer product needs and interests in order to best recommend suitable items.
Host
Smokehouse BBQ
Kansas City
08.2022 - 10.2023
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
- Answered telephone to provide dining information and take reservations.
- Assigned patrons to suitable tables according to server rotation.
- Spoke with patrons to drive satisfaction with food and service.
Education
High School Diploma -
Oak Park
Kansas City, MO05-2024
Skills
- Customer service
- Order processing
- Cash handling
- Team collaboration
- Time management
- Food safety
- POS operation
- Food sales and promotion
Affiliations
- I enjoy going to the gym in my free time
- I love cooking and baking
- I like to read books
- I have many passions; finanaces, interior design, nutrition and teaching others
Accomplishments
- award in academics
Timeline
Server
hereford house
09.2024 - 03.2025
Server
First Watch Daytime Cafe
06.2024 - Current
Retail Sales Associate
Forever 21
03.2023 - 05.2024
Host
Smokehouse BBQ
08.2022 - 10.2023
High School Diploma -
Oak Park
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