Brooke Owens
Belton
Summary
Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
7
7
years of professional experience
2019
2019
years of post-secondary education
Work History
Full time Clerk
QuikTrip
Belton
09.2021 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of store and fueling area.
- Monitored inventory levels and restocked merchandise as needed.
- Assisted customers with inquiries and provided excellent service.
- Handled cash, credit, and debit transactions with accuracy.
- Collaborated with team members to improve customer satisfaction and service speed.
- Verified age of customers purchasing alcohol or tobacco products with valid ID.
- Greeted customers entering the gas station and provided assistance when needed.
Cook
Dennys Restaurant
Belton
06.2020 - 09.2021
- Prepared ingredients by chopping, slicing, and dicing for menu items.
- Cooked meals according to recipes and restaurant standards.
- Maintained cleanliness of kitchen area and cooking equipment.
- Followed food safety guidelines to ensure safe meal preparation.
- Cleaned and sanitized workstations after food preparation tasks.
- Supported kitchen staff during busy periods by preparing simple dishes.
Shift Lead
Five Guys
Belton
01.2020 - 06.2020
- Supervised daily operations during busy shifts to ensure efficient service.
- Trained new team members on food preparation and customer service standards.
- Managed inventory levels and organized stock for optimal workflow efficiency.
- Enforced health and safety regulations to maintain a clean work environment.
- Oversaw cash handling procedures and balanced registers at shift end.
- Encouraged team communication to foster a positive work atmosphere.
Server/Cook
Brewbakers
Belton
01.2019 - 01.2020
- Provided excellent customer service in a fast-paced dining environment.
- Took and processed orders accurately using point-of-sale systems.
- Maintained cleanliness and organization of dining and service areas.
- Collaborated with kitchen staff to ensure timely food delivery.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Education
Penn Foster
Skills
- Point-of-sale operation
- Cash handling
- Inventory management
- Customer assistance
- Customer service
- Product knowledge
- Attention to detail
- Store organization
- Sales techniques
- Counting money
- Cleanliness and hygiene
- Loyalty promotion
- POS system operation
- Restocking inventory
Timeline
Full time Clerk
QuikTrip
09.2021 - Current
Cook
Dennys Restaurant
06.2020 - 09.2021
Shift Lead
Five Guys
01.2020 - 06.2020
Server/Cook
Brewbakers
01.2019 - 01.2020
Penn Foster