Brooke McCullough
Springfield
Summary
I am a recent graduate with diverse, foundational knowledge in business, fashion, and agriculture. I have dynamic hands-on experience gained through academic projects and events, and working in retail settings. I am skilled in building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. I am prepared to start a career and make meaningful contributions with commitment and enthusiasm!
Overview
5
5
years of professional experience
Work History
Sales Associate
Flora Farms
11.2023 - 03.2025
- Provided a personal shopping experience to customers, educating customers on our products and their benefits.
- Built relationships with my customers to encourage repeat business, tailoring product recommendations for their specific needs.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Staying current on industry trends and rapid-changing compliance regulations.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Personal Banker
UMB Bank
11.2020 - 08.2021
- Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
Sales Associate
Premiere Tanning
10.2019 - 08.2020
- Developed strong rapport with clients by actively listening to their concerns and providing reassurance and product education throughout the tanning process for an enjoyable experience.
- Organized merchandise to maintain store visual appeal, engage customers, and promote specific products.
- Utilized knowledge of state regulations regarding indoor tanning facilities to ensure compliance at all times.
- Trained new consultants on tanning safety protocols and customer service excellence, elevating team performance.
- Recorded accounting ledger for additional business purposes
Education
Bachelor - International Business
LIM College
New York, NYAssociate - Agriculture Business
Northeastern Oklahoma A&M College
Miami, OKSkills
- Leadership
- Problem-solving skills
- Time management
- Teamwork and collaboration
- Adaptability
- Cash handling expert
- POS proficiency
- Finance and accounting
- Compliance standards
- Social media
- Microsoft Office Suite
Timeline
Sales Associate
Flora Farms
11.2023 - 03.2025
Personal Banker
UMB Bank
11.2020 - 08.2021
Sales Associate
Premiere Tanning
10.2019 - 08.2020
Associate - Agriculture Business
Northeastern Oklahoma A&M College
Bachelor - International Business
LIM College
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