Summary
Overview
Work History
Education
Skills
References
Timeline
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Brooke Casper

Kansas City

Summary

Highly motivated, with a desire to take on new challenges. Strong work ethic, adaptability, organization, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Ability to manage time and remain on schedule with project deadlines.

Overview

3
3
years of professional experience

Work History

Guest Experience Lead

Lululemon
Kansas City
05.2024 - 07.2025
  • Led from the floor to create an exceptional, inclusive guest experience, aligned with Lululemon’s Guest Experience Framework.
  • Oversaw daily operations as Supervisor on Duty, ensuring technical product education, guest connection, and team support.
  • Drove business results through real-time data analysis, floor leadership, and sales goal alignment.
  • Maintained store readiness, opened and closed the store, and supported operational excellence.
  • Contributed to team development by participating in hiring, onboarding, coaching, and performance feedback, fostering a respectful, high-performing team culture.

Full Time Educator

Lululemon
Kansas City
10.2022 - 05.2024
  • Delivered an exceptional guest experience through authentic connections and personalized product recommendations.
  • Supported daily store operations, including merchandising, inventory restocking, and visual merchandising.
  • Collaborated with team members to drive sales goals, uphold brand standards, and create an inclusive, community-driven store environment.
  • Adapted to a fast-paced retail environment by managing multiple guest interactions, while maintaining attention to detail and service quality.

Education

BBA - Marketing

University of Missouri-Kansas City
Kansas City, MO
12-2024

Skills

  • Cross-functional collaboration
  • Strong communication skills
  • Goal oriented
  • Easily adaptable
  • Proficient in Microsoft
  • Strong attention to detail
  • Highly organized and meticulous
  • Strategic planning and execution

References

References available upon request.

Timeline

Guest Experience Lead

Lululemon
05.2024 - 07.2025

Full Time Educator

Lululemon
10.2022 - 05.2024

BBA - Marketing

University of Missouri-Kansas City

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Brooke Casper