Brock Mills
Fredericktown
Summary
Dynamic small business owner with a proven track record at Brothers Salvage & Antiques LLC, excelling in customer relations and marketing. Cultivated strong client relationships, enhancing satisfaction and driving repeat business. Expert in negotiation and project management, successfully implementing strategies that elevated brand awareness and increased profitability. I passionate about restoration work and have years of experience in a restoration shop using various tools and equipment.
Overview
14
14
years of professional experience
Work History
Owner
Brothers Salvage & Anitques LLC
01.2012 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Elevated brand awareness with targeted marketing campaigns, leveraging social media and digital platforms.
- Interacted well with customers to build connections and nurture relationships.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Education
Fredericktown High School
FredericktownSkills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Project management
- Client service
- Marketing
- Negotiation
- Social media control
- Sales oversight
Timeline
Owner
Brothers Salvage & Anitques LLC
01.2012 - Current
Fredericktown High School
Similar Profiles
Edwin ThomasEdwin Thomas
CDL Truck Driver at Browns Salvage LLCCDL Truck Driver at Browns Salvage LLC
Nancy EspositoNancy Esposito
Store Owner at Salvage Goods LLCStore Owner at Salvage Goods LLC
Darrell ProvoDarrell Provo
Director of Operations at Brothers & Brothers Utility Services LLCDirector of Operations at Brothers & Brothers Utility Services LLC
Cheryl WhiteCheryl White
HR Specialist at Mount Vernon Nazarene UniversityHR Specialist at Mount Vernon Nazarene University
Brooke E. OverholtBrooke E. Overholt
Executive Director of Student Financial Services at Mount Vernon Nazarene UniversityExecutive Director of Student Financial Services at Mount Vernon Nazarene University