Brock French
Perryville
Summary
Detail-oriented Cyber Security Analyst with a bachelor's degree in cybersecurity and hands-on experience in IT operations and incident response. Proficient in endpoint security, data loss prevention, and system monitoring, enhancing technology operations. Military background reinforces leadership and problem-solving capabilities, ensuring effective communication and regulatory compliance.
Overview
15
15
years of professional experience
Work History
Owner
Brock's PC Build & Repair
04.2015 - Current
- Collaborated with clients to assess risks and recommend tailored security controls, enhancing overall system protection
- Diagnosed and resolved endpoint security threats on customer systems, safeguarding client data and infrastructure
- Maintained compliance with data security standards across customer environments
- Investigated root causes of system vulnerabilities and implemented preventive measures, strengthening security posture across client environments
- Configured firewalls and network protocols for secure client infrastructure
- Monitored system health and documented security incidents with detailed reporting
- Provided technical support for desktops, peripherals, and printing systems
- Diagnosed and resolved printer hardware, driver, and connectivity issues for customers
- Installed and configured local and network printers in Windows environments
- Troubleshot print spooler errors, offline devices, paper jams, and toner-related issues
- Performed maintenance and replacement of printer consumables including toner and drums
LOGISTICS & TECHNOLOGY OPERATIONS ASSISTANT
FRS
04.2015 - 01.2025
- Monitored system logs and investigated security alerts, enhancing threat detection and response
- Collaborated with IT teams to troubleshoot technical issues and improve system reliability
- Coordinated technology deployments and system testing, supporting seamless network operations
- Documented operational procedures, ensuring compliance with regulatory standards and facilitating audits
- Maintained accurate data reporting and documentation for audit and compliance purposes
- Conducted root cause analysis on system incidents and implemented preventive measures
ADMINISTRATIVE & OPERATIONS SPECIALIST
US Army
11.2011 - 10.2019
- Maintained compliance documentation and enforced operational policies to ensure regulatory adherence across multiple departments
- Collaborated with cross-functional teams to implement standardized operational procedures, enhancing operational consistency
- Analyzed operational risks and recommended preventive controls to leadership
- Monitored system access controls and conducted periodic audits of security protocols to safeguard sensitive information
- Triaged and resolved administrative security alerts while maintaining accurate reporting logs
- Investigated incidents and documented findings with detailed chain of custody procedures
Education
Bachelor of Science - Cybersecurity
University of Phoenix
Arizona01-2026
Associate of Science - Cybersecurity
University of Phoenix
Arizona01-2025
Joint Services -
Army
Missouri01-2019
High School Diploma -
Saint Vincent High School
Perryville, MO05-2010
Skills
- Business strategy development
- Leadership and management
- Operations oversight
- Information technology
- Cybersecurity
- Incident response planning
- Security controls implementation
- Risk assessment
- Data security
- Data loss prevention
- Network security
- Endpoint security
- IT security
- System monitoring
- Firewall configuration
- Technical troubleshooting
- Network troubleshooting
- Server maintenance
- Operating systems
- Hardware and software configuration
- Device installation
- Microsoft Windows and Office
- Office equipment management
- Problem solving
- Critical thinking
- Effective communication
- Support coordination
Timeline
Owner
Brock's PC Build & Repair
04.2015 - Current
LOGISTICS & TECHNOLOGY OPERATIONS ASSISTANT
FRS
04.2015 - 01.2025
ADMINISTRATIVE & OPERATIONS SPECIALIST
US Army
11.2011 - 10.2019
Bachelor of Science - Cybersecurity
University of Phoenix
Associate of Science - Cybersecurity
University of Phoenix
Joint Services -
Army
High School Diploma -
Saint Vincent High School