Brittany Wright
Oakville
Summary
Dynamic retail professional with extensive experience at David Yurman, excelling in employee training and inventory management. Proven track record in enhancing customer service standards and fostering team collaboration. Adept at performance evaluation, driving staff development, and executing impactful visual merchandising strategies to elevate store performance.
Overview
17
17
years of professional experience
Work History
Assistant Store Manager
David Yurman
St. Louis
09.2022 - Current
- Trained new employees on store policies, procedures and customer service standards.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
Assistant Manager
Gap
St Louis
10.2013 - 09.2021
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Delegated work to staff, setting priorities and goals.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Executed marketing campaigns through creative visuals that effectively communicated key messages to customers.
Store Manager
Journeys Kidz
St Louis
08.2008 - 10.2013
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Recruited, trained and supervised new employees.
- Established customer service standards and monitored staff compliance.
Education
High School Diploma -
Belleville Township High School West
Belleville, IL05-2007
Skills
- Employee training
- Inventory management
- Customer service
- Team building
- Performance evaluation
- Visual merchandising
Timeline
Assistant Store Manager
David Yurman
09.2022 - Current
Assistant Manager
Gap
10.2013 - 09.2021
Store Manager
Journeys Kidz
08.2008 - 10.2013
High School Diploma -
Belleville Township High School West
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