Brittany Studer

• Managed all household functions, encompassing childcare, meal planning, budgeting, and scheduling.
• Maintained cleanliness and organization throughout the home.
• Implemented effective multitasking strategies to prioritize various responsibilities.

• Cased all classes of mail sequentially along established delivery route.
• Delivered mail regularly on foot or by vehicle, adhering to schedule.
• Handled undeliverable mail according to established procedures.
• Provided exemplary customer service while furnishing postal information.
• Responded to customer inquiries about mail delivery times and postage rates.

• Participated in team meetings to strategize enhancements in client care processes.
• Engaged customers to assess needs, resolve issues, and address product inquiries.
• Updated databases with new and amended customer information.
• Promoted customer satisfaction through effective problem resolution and friendly service.

• Managed confidential client data in compliance with HIPAA and relevant regulations.
• Facilitated appropriate referrals for clients to community agencies or programs.
• Collaborated with multidisciplinary teams to ensure quality care delivery for all clients.

• Executed production plans by scheduling staff and prioritizing tasks while revising schedules.
• Supervised aseptic manufacturing and visual inspection teams to ensure compliance with quality standards.
• Conducted safety training, area assessments, and hourly reviews of batch documentation.
• Collaborated with departments to address and resolve production line downtime issues.
• Developed team members through coaching, conflict resolution, and performance evaluations.
• Partnered with Human Resources for recruitment, corrective actions, and terminations.
• Performed root cause analysis for deviations in standard operating procedures and implemented corrective actions.

Held roles as Production Assistant from July 2008 to April 2011 and Production Group Leader from April 2011 to April 2016.