Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Brittany Osburn

Ozark

Summary

Hardworking and Passionate Hairstylist

Overview

10
10
years of professional experience
1
1
Certification

Work History

Cosmetologist/Assistant Manager

Sport Clips
09.2024 - Current

Cosmetologist/Hair Stylist

Sport Clips
02.2024 - 09.2024

Cosmetologist/Assistant Manager

Great Clips
09.2020 - 04.2022

Assistant Manager

Quality Inn and Suites
03.2015 - 09.2018

Education

Paul Mitchell Cosmetology School

Skills

  • Management Skills
  • : Demonstrated ability to lead teams effectively and manage operations efficiently
  • Cash Handling
  • : Experienced in accurately processing transactions and managing cash registers
  • Customer Service
  • : Proficient in answering phone calls and providing exceptional service to clients and customers
  • Problem Solving
  • : Skilled in identifying issues and implementing effective solutions in high-pressure situations
  • Conflict Resolution
  • : Adept at handling customer complaints and turning negative experiences into positive outcomes
  • Key Holder Responsibilities
  • : Trusted with key holder duties, ensuring security and smooth operations
  • Operational Duties
  • : Competent in managing opening and closing procedures to maintain store integrity
  • Training and Development
  • : Experienced in onboarding and training new employees to ensure team success
  • Scheduling
  • : Proficient in creating and managing employee schedules to optimize workforce efficiency
  • Inventory Management
  • : Knowledgeable in tracking and maintaining inventory levels to prevent stock shortages
  • Key Skills:
  • Hair Cutting Techniques
  • : Proficient in various cutting techniques including fades, clipper cuts, and scissor cuts
  • Styling and Grooming:
  • Expertise in styling for special events and everyday looks, with a strong emphasis on men's grooming
  • Customer Service:
  • Strong interpersonal skills with a proven track record of creating a welcoming atmosphere for clients
  • Product Knowledge:
  • Knowledgeable about hair care products and recommendations tailored to individual client needs
  • Team Collaboration:
  • Ability to work effectively in a team environment, contributing positively to the salon’s culture

Certification

  • Cosmetology Licenses
  • Technical skill specialist

Additional Information

  • Overview of Management Training Programs
  • Management training is essential for developing effective leaders and fostering a positive workplace culture. Here’s a breakdown of three notable training programs:

  • GreatClips LEADS management Training:
  • Leadership concepts
  • Deliver the brand
  • Communication
  • Manage the salon
  • Onboarding and couching
  • Recruit, interview, Hire & scheduling

  • Schoox Championship Management Training
  • And
  • Podcast Management Training
  • Schoox offers a comprehensive suite of management training modules designed to enhance leadership skills and improve team dynamics. Key components include:
  • Appreciating Your People
  • : This module focuses on recognizing and valuing employee contributions, which is crucial for building morale and engagement.
  • Communicating Effectively
  • : Effective communication is vital for any manager. This training emphasizes clear and open dialogue within teams.
  • Developing Loyalty and Trust
  • : Building trust among team members fosters a supportive work environment and enhances collaboration.
  • Management Essentials
  • : This foundational training covers the core skills every manager should possess, including decision-making and conflict resolution.
  • Results-Based Culture
  • : This module teaches managers how to create a culture that prioritizes outcomes and accountability.
  • Goals, Values, & Standards at SportClips
  • : Understanding the specific goals and values of the organization helps align team efforts with company objectives.
  • Having Effective Meetings
  • : This training provides strategies for conducting productive meetings that engage participants and drive results.
  • Hiring and Developing the Right People
  • : Focused on recruitment and talent development, this module helps managers identify and nurture the right talent for their teams.
  • Seeing the Big Picture
  • : This training encourages managers to think strategically and understand how their team's work fits into the larger organizational goals.

  • Podcast Management Training offers a unique approach to leadership development through engaging audio content. Key topics include:
  • Crucial Conversations
  • : This training focuses on handling difficult discussions effectively, which is essential for conflict resolution and maintaining team harmony.
  • New One Minute Manager
  • : Based on the popular management book, this training emphasizes quick, effective management techniques that can lead to improved productivity.
  • Fish!
  • : This program is designed to boost morale and improve results by fostering a positive workplace culture, inspired by the famous Pike Place Fish Market.

Timeline

Cosmetologist/Assistant Manager

Sport Clips
09.2024 - Current

Cosmetologist/Hair Stylist

Sport Clips
02.2024 - 09.2024

Cosmetologist/Assistant Manager

Great Clips
09.2020 - 04.2022

Assistant Manager

Quality Inn and Suites
03.2015 - 09.2018

Paul Mitchell Cosmetology School
Brittany Osburn