Brittany Knott
Columbia
Summary
Personable and reliable individual with strong work ethic and excellent attention to detail. Knowledge of proper cleaning techniques and safety protocols ensures thorough sanitation and cleanliness. Dedicated to creating clean and hygienic environment for clients and colleagues.
Overview
10
10
years of professional experience
Work History
Cleaner
Contracted
01.2024 - Current
- Maintained cleanliness and sanitation standards in various facilities to ensure safe environments.
- Utilized industrial cleaning equipment and chemicals effectively for diverse surfaces.
- Organized and restocked cleaning supplies, enhancing operational efficiency across shifts.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Emptied trashcans and transported waste to collection areas.
- Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
- Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
- Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
Customer Service Representative
Walmart
09.2017 - 03.2018
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
- Stocked shelves, straightened department.
Customer Service Representative
Contracted Services
08.2015 - 03.2016
- Collaborated with team members to resolve complex customer issues efficiently and effectively.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Worked with family trapping Alligators, assisted with explaining whats going on and the need and reasons for removal. And crowd control so that trappers were not injured or people looking on.
Education
GED -
Moberly Area Community College
Moberly, MO05-2019
Skills
- Cleaning and sanitizing
- Sweeping and mopping
- Housekeeping
- Customer service
- Time management
- Reliability and punctuality
- Problem-solving
- Restroom sanitation
- Attention to detail
- Dusting techniques
- Professional appearance
- Confidentiality awareness
Timeline
Cleaner
Contracted
01.2024 - Current
Customer Service Representative
Walmart
09.2017 - 03.2018
Customer Service Representative
Contracted Services
08.2015 - 03.2016
GED -
Moberly Area Community College
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