Dynamic and detail-oriented Advanced Medical Support Assistant at Harry S. Truman Memorial Veterans' Hospital, skilled in patient scheduling and communication. Successfully coordinated patient care, ensuring timely appointments.
Overview
2026
2026
years of professional experience
Work History
Advanced Medical Support Assistant
Harry S. Truman Memorial Veterans' Hospital
09.2023 - Current
Provided backup support to office staff by answering phones and scheduling appointments.
Determined nature and urgency of patient requests to refer patients to appropriate medical staff.
Interviewed patients to verify and update clinical and demographic records.
Mailed patient appointment letters.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Greeted Veterans, family, friends, other staff to the clinic.
Community Property Manager
Yarco Company
11.2020 - 08.2023
Scheduler & office administrator.
Multi-line phone system.
Greeting visitors.
Collect, scan & file resident paperwork.
Call & schedule appointments with residents.
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Completed final move-out walk-throughs with tenants to identify required repairs.
Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
Front Desk Receptionist
Cooper County Public Health Center
2018 - 03.2020
Scheduler & office administrator.
Multi-line phone system.
Greeting visitors.
Collect, scan & file resident paperwork.
Call & schedule appointments with residents.
Vital records.
Inventory control.
Maintained confidentiality of sensitive data to protect customer and business information.
Completed data entry and filing to keep records updated for easy retrieval.
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