Brittany De Sha
Open To Opportunities
Florissant
Summary
An eager individual with proven growth and adaptability, looking for an opportunity to continue to develop as a leader. Accomplished trainer, problem solver, and task driven individual willing to assist the growth of a well-established corporation.
Overview
8
8
years of professional experience
Work History
Prepared Foods Team Member
Whole Food Market
08.2024 - 05.2025
- Offered product samples to customers, generating additional sales through taste-testing.
- Enhanced customer satisfaction by providing exceptional service and addressing inquiries promptly.
- Contributed to store sales goals by upselling complementary items and promoting seasonal offerings.
- Maintained knowledge base of company pricing, products and services.
- Assisted in inventory management, reducing waste and optimizing stock levels for maximum freshness.
- Stored refrigerated and frozen items at correct temperatures to comply with food safety rules.
- Prepared various dishes according to established recipes, maintaining consistency in taste and presentation.
- Adhered to strict food safety guidelines, minimizing potential contamination risks and ensuring customer wellbeing.
Inventory Specialist
Once Upon A Child
08.2023 - 02.2024
- Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
- Performed data entry and completed proper paperwork.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
- Coordinated with management to ensure timely restocking of high-demand items, preventing potential sales losses.
Financial Services Representative
Charles Schwab
08.2022 - 02.2023
- Maintained up-to-date knowledge of industry regulations, trends, and best practices to provide informed advice to clients.
- Enhanced customer relationships with personalized service and addressing individual concerns promptly.
- Provided excellent customer service, resolving issues quickly and maintaining long-term client relationships.
- Worked closely with other departments to provide seamless service delivery for complex client requests.
Delivery Station Liaison
Amazon
09.2017 - 05.2021
- Served as the primary point of contact, fostering strong relationships between internal teams and external partners.
- Maintained up-to-date knowledge of delivery trends, sharing insights with colleagues to drive continuous improvement efforts.
- Acted as the liaison between upper management and staff members, promoting positive working relationships built on trust.
- Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.
- Enhanced customer satisfaction by swiftly addressing concerns and providing solutions to various issues.
Library Clerk
St. Louis County Library
04.2017 - 09.2017
- Provided a welcoming environment for patrons by maintaining a clean, orderly, and inviting space for reading, studying, or browsing.
- Developed effective working relationships with colleagues through proactive collaboration on projects supporting overall library goals.
- Maintained an organized library collection by accurately shelving books, periodicals, and other materials according to classification systems.
- Located library materials, resources and technologies to fulfill patron requests.
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Placed books on proper shelves when returned to circulation.
Education
No Degree - Psychology
Saint Louis Community College
St. Louis, MOSkills
Cross-selling products and services
Food preparation
Customer service
Food handling safety
Inventory control
Representative experience
Collaborative relationships
Verbal and written communication
Adaptive learning
Customer relationship building
Timeline
Prepared Foods Team Member
Whole Food Market
08.2024 - 05.2025
Inventory Specialist
Once Upon A Child
08.2023 - 02.2024
Financial Services Representative
Charles Schwab
08.2022 - 02.2023
Delivery Station Liaison
Amazon
09.2017 - 05.2021
Library Clerk
St. Louis County Library
04.2017 - 09.2017
No Degree - Psychology
Saint Louis Community College
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