Brittany Cerezo
Jefferson City
Summary
I was StoneBridge Adams street employee of the year twice out of the 4.5 years I have been with this company. I was 2021 employee of the year, and I was 2024 employee of the year. It was different Administrators both times. I say that so you know I was selected by 2 different people at 2 different times. I started working there as a housekeeper, not necessarily what I wanted to do forever but It paid the bills. I put my all into that position, made sure to get to know the residents and the staff, and within 3 months I got promoted to the receptionist position when it opened up. I loved doing that job and I put my all into that position as well. A year later the Activities Director position came open and several of the residents and staff had told me I would be great at it. I took the course and got certified and a week later I got promoted to the ActivitiesDirector. I realized I had found my calling with the residents and giving them something to look forward to everyday, Giving them someone that the know Loves them and is happy to see them everyday! They give me as much Joy as I give them maybe more honestly! Such a very fulfilling and satisfying position, At the same time it is such a hard position and it’s not for everyone. You love these people, they are your family and then you loose them over and over. Not only do you loose the you loose their families that you get close to as well! It is hard but if I can give them happiness their last years of their life and know that I made a difference then it is worth it.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Life Enrichment Coordinator
StoneBridge Senior Living
Jefferson City, MO
06.2021 - Current
- Facilitated group exercises and social events to enhance community engagement and interaction.
- Cultivated and strengthened partnerships with community organizations to enhance resident development initiatives.
- Spearheaded design and execution of cultural events to foster inclusivity and celebrate diverse traditions.
- Orchestrated special events to enhance family engagement in life enrichment activities.
- Facilitated empathetic support for residents encountering personal challenges, ensuring access to necessary services.
- Facilitated design and implementation of customized group activities and discussion sessions to enhance social interaction among residents.
- Spearheaded development and management of fundraising events to enhance life enrichment initiatives for residents.
- Directed transportation logistics for off-site excursions, ensuring accessibility for residents and compliance with safety protocols.
- Ensured regulatory compliance for activity programming to enhance safety and well-being in senior living communities.
- Evaluated resident needs and developed tailored care plans to enhance life enrichment initiatives.
- Evaluated resident needs and implemented customized activities for individuals unable to engage in group settings.
- Formulated and implemented budget plans, overseeing financial controls and generating reports for strategic decision-making.
- Orchestrated and managed diverse activities, events, and programs to enhance resident engagement.
- Spearheaded holiday decorating initiatives, engaging residents and volunteer staff to cultivate a festive atmosphere.
- Facilitated individualized programs and activities for residents unable to engage in group settings.
- Oversaw documentation of resident participation in life enrichment programs to enhance interdisciplinary care planning.
- Executed successful fundraising events to enhance life enrichment initiatives for residents.
- Assessed program effectiveness through regular analysis of feedback from residents, families, and staff to enhance programming offerings.
- Cultivated strategic partnerships with community organizations to enhance resource availability and opportunities for residents.
- Partnered with healthcare staff to evaluate residents' needs and implement personalized activities for improved well-being.
- Provided emotional support to residents while linking them with vital community resources.
- Fostered social interaction and relationship-building among residents by organizing group activities, clubs, and discussion sessions focused on shared interests.
- Spearheaded development and maintenance of monthly activity calendars to enhance resident engagement.
Receptionist
StoneBridge Senior Living
Jefferson City, MO
06.2021 - 05.2022
- Managed front desk operations, ensuring smooth visitor check-ins and communications.
- Coordinated appointment scheduling for residents and staff, optimizing daily workflows.
- Maintained accurate records of resident inquiries and service requests for follow-up actions.
- Assisted in training new reception staff on policies, procedures, and customer service standards.
- Confirmed appointments, communicated with residents, and updated resident records.
- Answered phone promptly and directed incoming calls to correct offices.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Maintained clean and welcoming reception area, contributing to positive first impression for visitors.
- Strengthened vendor relationships through regular communication and timely coordination of services.
- Supported HR activities by assisting with recruitment process, including scheduling interviews and organizing candidate information.
Education
Paralegal Studies
National American Univeristy
Independence, MO05.2003
Skills
- Innovation and creativity
- Activity coordination
- Assessment and evaluation
- Effective collaboration and interaction
- Activity planning
- Volunteer management
- Creative program development
- Marketing and promotion
- Budget preparation
- Budget management
- Social media promotion
- Community outreach
- Problem-solving aptitude
- Professional demeanor
- Conflict management
- Content development
- Personnel management
- Quality assurance
- Leadership training
- Written communication
- Adaptability
- Inventory management
- Continuous improvement
- Staff supervision
- Public speaking
- Interpersonal communication
- Professionalism
- Interpersonal skills
- Self motivation
- Team building
- Relationship building
- Counseling techniques
- Decision-making
- Adaptability and flexibility
- Active listening
- Excellent communication
- Reliability
- Attention to detail
- Monthly event calendars
- Chaperoning events
- Activity research and implementation
Certification
My Life Enrichment Certification.
Timeline
Life Enrichment Coordinator
StoneBridge Senior Living
06.2021 - Current
Receptionist
StoneBridge Senior Living
06.2021 - 05.2022
Paralegal Studies
National American Univeristy