Brittany Bandera
Ballwin
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Bay Host
TopGolf
10.2020 - 07.2025
- Efficiently processed payments from customers, resolving any discrepancies in a timely manner to ensure accurate financial records.
- Answered guest questions with responses about menu, promotions and specials.
- Streamlined communication between front-of-house staff and kitchen team members by relaying orders accurately, resulting in improved food quality delivered to guests.
- Enhanced guest satisfaction by providing exceptional customer service and promptly addressing their needs.
- Supported other staff members during busy periods by assisting with tasks such as bussing tables or restocking supplies as needed.
- Assisted in event coordination and execution, contributing to successful functions and memorable guest experiences.
- Contributed to increased revenue through upselling techniques and promoting special offers or events to guests.
Restaurant Server
Wildwood Pub & Grill
04.2012 - 08.2020
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Greeted new customers, discussed specials, and took drink orders.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Boosted overall sales by confidently recommending daily specials and upselling menu items.
- Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
Bartender
Wildwood Pub & Grill
2018 - 2019
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Education
No Degree - General Studies
St. Louis Community Collage
Wildwood, MOGED -
Marquette Highschool
Chesterfield Mo05-2007
Certification
Servsafe Certification
Timeline
Bay Host
TopGolf
10.2020 - 07.2025
Restaurant Server
Wildwood Pub & Grill
04.2012 - 08.2020
Bartender
Wildwood Pub & Grill
2018 - 2019
No Degree - General Studies
St. Louis Community Collage
GED -
Marquette Highschool