Overview
Work History
Education
Certification
Timeline
Generic

Brittany Bandera

Ballwin

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Bay Host

TopGolf
10.2020 - 07.2025
  • Efficiently processed payments from customers, resolving any discrepancies in a timely manner to ensure accurate financial records.
  • Answered guest questions with responses about menu, promotions and specials.
  • Streamlined communication between front-of-house staff and kitchen team members by relaying orders accurately, resulting in improved food quality delivered to guests.
  • Enhanced guest satisfaction by providing exceptional customer service and promptly addressing their needs.
  • Supported other staff members during busy periods by assisting with tasks such as bussing tables or restocking supplies as needed.
  • Assisted in event coordination and execution, contributing to successful functions and memorable guest experiences.
  • Contributed to increased revenue through upselling techniques and promoting special offers or events to guests.

Restaurant Server

Wildwood Pub & Grill
04.2012 - 08.2020
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Greeted new customers, discussed specials, and took drink orders.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
  • Boosted overall sales by confidently recommending daily specials and upselling menu items.
  • Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.

Bartender

Wildwood Pub & Grill
2018 - 2019
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Education

No Degree - General Studies

St. Louis Community Collage
Wildwood, MO

GED -

Marquette Highschool
Chesterfield Mo
05-2007

Certification

Servsafe Certification

Timeline

Bay Host

TopGolf
10.2020 - 07.2025

Restaurant Server

Wildwood Pub & Grill
04.2012 - 08.2020

Bartender

Wildwood Pub & Grill
2018 - 2019

No Degree - General Studies

St. Louis Community Collage

GED -

Marquette Highschool

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Brittany Bandera