Open To Work
Brittany Abbott
Missouri Mentor Network
Saint Joseph
Work Preference
Desired Job Title
Dietary AideCertified Nursing AssistantLevel 1 Medication AideSales Associate
Work Type
Full TimePart Time
Location Preference
Remote
Important To Me
Work-life balanceFlexible work hoursPaid sick leavePaid time off4-day work week
9
years of professional experience
Detail-oriented professional with strong customer service and patient communication skills. Committed to creating positive experiences while ensuring compliance with safety and sanitation protocols.
Work History
Dietary Aide
6 Months- Assisted in preparing and serving meals to residents following dietary guidelines.
- Maintained cleanliness and organization of dining areas and food preparation spaces.
- Supported kitchen staff by restocking supplies and managing inventory levels.
- Collaborated with team members to ensure timely meal delivery to residents.
- Adhered to safety protocols while handling kitchen equipment and food items.
- Participated in training sessions on food safety regulations and best practices.
- Contributed to positive dining experiences through friendly interaction with residents.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
- Arranged tray and or table settings with proper tableware, condiments, and tray card.
Certified Nursing Assistant
2 Years 2 Months- Assisted patients with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes to nursing staff for prompt care adjustments.
- Maintained cleanliness and sanitation of patient areas, adhering to infection control protocols.
- Documented patient care activities accurately in electronic health records system.
- Trained new nursing assistants on best practices and facility procedures for optimal care delivery.
- Implemented safety measures to prevent accidents and ensure a secure environment for patients.
- Advocated for patient needs, effectively communicating concerns to healthcare professionals for timely response.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
Level 1 Medication Aide
5 Years 1 Month- Administered medications accurately and promptly to individuals with diverse health needs.
- Monitored patient responses to medications, reporting any adverse effects to healthcare professionals.
- Maintained detailed medication logs, ensuring compliance with safety protocols and regulations.
- Assisted in developing personalized care plans in collaboration with interdisciplinary teams.
- Trained new staff on medication administration procedures and best practices for patient care.
- Conducted regular audits of medication inventory, ensuring proper stock levels and expiration checks.
- Provided quality patient care by accurately measuring and recording vital signs before and after medication administration.
- Ensured regulatory compliance in the storage, handling, transportation, preparation and disposal of medications according to established guidelines.
- Demonstrated adaptability by working effectively with diverse patient populations, including those with mental health or developmental challenges.
- Improved patient safety by administering medications accurately and in a timely manner.
- Safeguarded patient privacy by maintaining strict confidentiality of medical information and records.
- Promoted a safe environment for both patients and staff by adhering to infection control protocols during all medication-related tasks.
- Assisted patients with self-administration of medications when appropriate, promoting independence and confidence.
- Reduced medication errors by double-checking dosages, routes, and frequencies before administration.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
Sales Associate
4 Years 2 Months- Delivered exceptional customer service by assisting with fabric selection and answering product inquiries.
- Maintained accurate inventory levels through effective stock management and organization techniques.
- Trained new sales associates on product knowledge and customer engagement strategies to enhance team performance.
- Implemented visual merchandising techniques to create appealing displays that increased foot traffic and sales.
- Collaborated with marketing team to promote special events and seasonal promotions, driving customer participation.
- Fostered strong relationships with customers, resulting in repeat business and positive word-of-mouth referrals.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
High School Diploma
Skills
Time management
Problem-solving
Cleaning and sanitizing
Customer service
Patient communication
Verbal communication
Food handling safety
Detail-oriented
Sanitation practices
Relationship building
Computer skills
Kitchen equipment operation
Issue resolution
Kitchen operations
Heavy lifting
Dietary modifications
Timeline
Dietary Aide
Quail Run Health Care
12.2025 - CurrentRead More
Certified Nursing Assistant
Quail Run Health Care
04.2024 - CurrentRead More
Level 1 Medication Aide
Missouri Mentor Network
05.2021 - CurrentRead More
Sales Associate
Missouri Star Quilt
03.2017 - 05.2021Read More
Penney High School
High School Diploma
Read More