Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brittani Harsh

Joplin

Summary

Professional property management expert ready to deliver outstanding results. Strong background in overseeing multiple properties, ensuring tenant satisfaction, and managing staff. Proven ability to collaborate effectively with teams, adapt to changing needs, and maintain high standards. Skilled in lease agreements, maintenance supervision, and tenant relations. Known for reliability, problem-solving, organizational skills, and achieving goals.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Property Manager

Bell Management
06.2023 - Current
  • Handled tenant complaints promptly and appropriately, calling in vendors, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs and potential charges.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Introduced prospective tenants to types of units available and performed tours of premises. Completed background checks as well as accepting deposits.
  • Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors.
  • Increased guide readership through effective online promotion and social media marketing.
  • Provided ongoing training opportunities for staff, promoting professional growth and fostering a cohesive team environment while managing multiple properties.

Assistant Property Manager

NFI Property Management
09.2021 - 05.2023
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Processed applications efficiently by conducting thorough background checks and verifying references to select qualified tenants.
  • Organized community events to foster positive relationships between tenants and build a sense of community within the property.
  • Streamlined rent collection process for improved cash flow and reduced delinquencies.
  • Utilized OneSite to input and trask all purchase orders for the property on a weekly bases.

Leasing Consultant

Midwest Diversified
12.2017 - 05.2021
  • Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
  • Ensured compliance with fair housing laws, keeping detailed records of all tenant interactions and transactions.
  • Coordinated closely with maintenance staff to ensure apartment units were prepared for new occupants in a timely manner.
  • Maintained high occupancy rates through effective marketing strategies and excellent customer service.
  • Enhanced community atmosphere by planning and executing engaging resident events.
  • Distributed and followed up on tenant renewal notices.
  • Maintained organized files on all current and past tenants, allowing for efficient retrieval of information when needed.
  • Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
  • Conducted thorough market research to stay informed of current trends and competitor offerings.
  • Responded to requests and scheduled appointments for property showings.

Education

Valley High School
West Des Moines, IA
05-2024

Skills

  • Property management
  • Payment collection
  • Property inspections
  • Customer service-focused
  • Exceptional oral and written communication skills
  • Staff management
  • Microsoft office
  • Social media engagement

Certification

  • Fair Housing - 8 Years
  • LIHTC - 1 Year
  • RD Certified - 1 Year

Timeline

Property Manager

Bell Management
06.2023 - Current

Assistant Property Manager

NFI Property Management
09.2021 - 05.2023

Leasing Consultant

Midwest Diversified
12.2017 - 05.2021

Valley High School

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