Microsoft
Brittani Corbin
Dawn,MO
Summary
My goal is to acquire a career with the Associates Degree that I have obtained. I'm a very responsive listener and can think one level up. I strive to be an important asset with the skills that I have and to make a lifelong career out of this for myself and my family. I have been a stay at home mom and wife off and on between careers and feel that it is time to get out there and start my career journey. I want to become part of a team and be the best that I can be.
I have experience working in high stress situations and work very well under pressure and also have experience working with people and understanding their situations. I have practice and knowledge of working with data entry, CPT and ICD-9 coding. I have also worked with demo software known as Medisoft, took a medical terminology course and have knowledge of medical terminology. I am proficient in MS Office and I took a Computer Business Applications class in high school which covered all of Microsoft Works, Excel, PowerPoint and Dragon. I'm a very friendly person and I feel that I have great people skills. I work as hard as I can until my job is done and am not afraid to ask questions or for help if I run into a problem.
I am also a capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills. Accomplished and registered Pharmacy Technician with over 3 years of experience in retail pharmacy environments for major national chains. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Hometown Pharmacy
01.2020 - 03.2023
- Collected co-payments or full payments from customers.
- Entered and processed patients' prescriptions into internal system.
- Counted and labeled prescriptions with correct item and quantity.
- Counted, measured, and compounded medications following standard procedures.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
Dispatcher
Ray County Dispatch
01.2013 - 10.2013
- Receiving and taking non-emergency and emergency calls
- Providing information to callers on the non-emergency number and helping callers on the emergency line
- Getting the proper emergency services enroute to the callers in need of help
- Keeping callers as calm as possible until emergency help arrived
- Maintained updated and detailed records of calls in physical and electronic database.
Education
Associates Degree - Associate of Arts in Healthcare Administration with a concentration in Medical Coding and Billing
University of Phoenix/ Axia College
Kansas City, MO10.2011
High School Diploma - undefined
Carrollton High School
Carrollton, MO05.2007
Skills
- CPT and ICD-9 coding
- Data entry
- Customer service
- Medisoft software
- Medical terminology
- Microsoft Office proficiency
- Drug safety
- Insurance reconciliation
- Proper labeling
- Billing support
- Ordering and stocking medications
- New hire onboarding
- Updating medication histories
- Point of sale systems proficiency
- Pharmaceutical calculations
- Insurance verification
- Drug inventory control
- Processing payments
- OTC recommendations
- Confidentiality and HIPAA
Certification
- Registered Pharmacy Technician
- First Aid/CPR Certified
I deeply enjoy interacting with and helping people in any way that I can.
I have always enjoyed working in a healthcare setting and being able to help people in any way that I can.
Software
NextGen
Pioneer
Excel
InstaMed
Timeline
Pharmacy Technician
Hometown Pharmacy
01.2020 - 03.2023
Dispatcher
Ray County Dispatch
01.2013 - 10.2013
High School Diploma - undefined
Carrollton High School
- Registered Pharmacy Technician
- First Aid/CPR Certified
Associates Degree - Associate of Arts in Healthcare Administration with a concentration in Medical Coding and Billing
University of Phoenix/ Axia College
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