Bria Caldwell
St Louis
Summary
Personable individual with strong organization skills, to multitask and build relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within collaborative environments.
Overview
9
9
years of professional experience
Work History
Mail Handler
United States Post Office
09.2022 - Current
- Utilized physical strength to move mail and packages of varying sizes and weights.
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained a clean and organized workspace to facilitate efficient mail handling processes.
- Followed safety protocols while handling and sorting mail for personal safety purposes.
- Maximized workplace safety with proper handling techniques for heavy or oversized packages.
- Balanced workload effectively during peak seasons to ensure consistent service levels despite increased volume demands.
- Adhered to all relevant federal, state and organizational regulations concerning mail handling procedures, ensuring compliance at all times.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Maintained clean and organized mail room to promote safety and efficiency.
Cash Handler
Brinks Incorpated
01.2020 - 09.2022
- Prepared bank deposit slips accurately and efficiently for submission to financial institutions on a daily basis.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Maintained clean, safe work area in accordance with regulatory and organizational guidelines.
- Reduced discrepancies in cash registers through meticulous reconciliation at the end of each shift.
- Maintained strict adherence to cash handling policies, resulting in minimized losses and increased accountability.
- Mitigated risks associated with counterfeit currency by utilizing detection techniques and tools effectively during transactions.
- Ensured transparency in financial dealings by meticulously maintaining detailed records of cash transactions, including receipts, disbursements, and transfers.
- Collaborated with management to identify areas of improvement in current cash handling processes, leading to more efficient operations.
- Communicated inventory needs and customer requests to supervisor to streamline operations.
- Enhanced cash handling efficiency by implementing a streamlined process for counting and sorting currency.
- Leveraged strong attention to detail in order to swiftly identify and address any discrepancies or inaccuracies with cash counts.
- Assisted with auditing cash drawers and safe deposits, ensuring accuracy and compliance with company standards.
- Trained new employees on proper cash handling procedures, promoting consistency and best practices within the team.
- Exceeded performance goals by accurately processing high volumes of financial transactions within tight deadlines.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked with floor team and managers to meet wide range of customer needs.
Delivery Driver
Amazon
10.2019 - 01.2020
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
Cashier/Cook
Raising Cane's Chicken Fingers
06.2015 - 10.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Associate of Arts - Business Administration
Stevens Institute of Business & Arts
St Louis, MO12.2022
High School Diploma -
Sumner High School
St Louis, MO03.2016
Skills
- Handling and sorting mail
- Team Collaboration
- Problem-solving skills
- Workplace Safety
- Deadline-oriented
- Confidentiality Awareness
- Staff Development
- Package handling
- Mail handling
- Postal regulations knowledge
- Loading and unloading
- Mail distribution
Timeline
Mail Handler
United States Post Office
09.2022 - Current
Cash Handler
Brinks Incorpated
01.2020 - 09.2022
Delivery Driver
Amazon
10.2019 - 01.2020
Cashier/Cook
Raising Cane's Chicken Fingers
06.2015 - 10.2019
Associate of Arts - Business Administration
Stevens Institute of Business & Arts
High School Diploma -
Sumner High School
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