Dedicated professional with a strong background in customer service and team building. Known for effective communication and problem-solving skills, ensuring outstanding customer experiences.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Part Time Assistant Manager
Maurices
Belton
08.2025 - Current
Maintained clean and organized sales floor to create welcoming shopping experience.
Trained new staff on store procedures, customer engagement, and product knowledge.
Organized merchandise displays to attract customers and increase sales.
Facilitated team efforts in delivering exceptional customer service and effectively resolving inquiries.
Assisted in daily store operations and ensured compliance with company policies.
Handled cash register operations, including processing transactions and managing receipts.
Handled customer service inquiries and complaints promptly to maintain customer satisfaction.
Collaborated with management on developing strategic plans for achieving business goals.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Church Nursery Worker
Hume Christian Church
Hume
01.2023 - 08.2025
Created a safe, nurturing environment for children ages 0-5, fostering emotional and social development.
Oversaw children's activities during church services, ensuring safety and engagement in a supportive setting.
Facilitated outdoor playtime for children, ensuring safety and enjoyment during favorable weather conditions.
Supervised snack time, adhering to nutrition guidelines to promote healthy eating habits.
Owner/Operator
3B Mowing
Hume
05.2020 - 08.2025
Managed daily operations of landscaping and lawn care services.
Cultivated customer relationships through clear communication and high service quality.
Built long-term customer relationships by delivering exceptional service and efficiently resolving issues.
Addressed customer complaints promptly to uphold a positive business reputation.
Education
Associate of Science - General Studies
Crowder College
Neosho, MO
08-2026
High School Diploma -
Hume High School
Hume, MO
05-2024
Skills
Retail operations
Project management
Customer service
Employee supervision
Team building
Employee training
Staff training and development
Multitasking and organization
Communication skills
Certification
Basic Life Support (CPR and AED), Issued by American Heart Association, Experation Date 01/09/2028