Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brighid Mohlman

Fulton

Summary

Hardworking, passionate job seeker with strong analytical skills. Eager to secure a position aligned with personal interests. Ready to help the team achieve the company's goals.

Overview

13
13
years of professional experience

Work History

Administrative Assistant

Fulton State Hospital
02.2024 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management.

911 Dispatcher

Boone County Joint Communications
02.2018 - 09.2023
  • Followed established protocols for professional handling of all calls.
  • Triaged emergent and non-emergent calls in order to effectively dispatch units such as police, fire, and EMS while recording data in real-time environments.
  • Accurately dispatched field units using assigned mapping systems for timely emergency response.
  • Utilized critical thinking to make quick judgment calls in determining appropriate action.
  • Provided on-the-job training and coaching for approximately 10 new dispatchers during 3 of 5 years employed.

Forensic Rehabilitation Specialist

Fulton State Hospital
02.2015 - 02.2018
  • Worked flexible hours across night, weekend and holiday shifts.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Ensured safety of staff and clients by staying vigilant and abiding by policy and procedure.
  • Prepared and maintained records and case files for approximately 5-10 individuals, detailing clients' behaviors and rehabilitation progress as outlined by their personal treatment plan.

Sales Associate

Payless Shoe Source
07.2012 - 11.2014
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Education

Associate Of Science - Business Administration

Columbia College
Columbia, MO
03.2022

High School Diploma -

Jefferson City High School
Jefferson City
05.2013

Skills

  • Computer skills, including but not limited to typing speed,
  • Works well under pressure
  • Active Listening
  • Effective Communication
  • Critical Thinking
  • Teamwork and Collaboration
  • Data Entry Proficiency
  • Telephone Etiquette
  • Emotional Intelligence
  • Customer Service
  • Dependable and Responsible
  • Coaching and Mentoring

Timeline

Administrative Assistant

Fulton State Hospital
02.2024 - Current

911 Dispatcher

Boone County Joint Communications
02.2018 - 09.2023

Forensic Rehabilitation Specialist

Fulton State Hospital
02.2015 - 02.2018

Sales Associate

Payless Shoe Source
07.2012 - 11.2014

Associate Of Science - Business Administration

Columbia College

High School Diploma -

Jefferson City High School

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Brighid Mohlman