Brieley MacKaben
O'Fallon
Summary
Professional with strong background in hospitality management, ready to drive operational excellence and elevate guest satisfaction. Adept at team collaboration, leading staff to meet and exceed goals, and adapting to changing needs. Skilled in inventory management, staff training, and customer service. Known for reliability, problem-solving abilities, and maintaining high standards.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Soulard Gyro
01.2025 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Restaurant Cook
Soulard Gyro
02.2024 - 12.2024
- Oversaw grill and cleaned equipment after every shift.
- Contributed to the overall success of the restaurant by participating in staff meetings, providing constructive feedback on menu items or operational procedures, and embracing opportunities for continuous learning and growth within the role.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat and poultry.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Consistently met high-volume demands during peak business hours without compromising on food quality or presentation standards.
Restaurant Cashier
Soulard Gyro
09.2022 - 01.2024
- Collaborated with team members to ensure optimal efficiency during peak dining hours.
- Handled high volume transactions calmly, maintaining composure under pressure and delivering excellent customer service.
- Performed end-of-shift duties such as cleaning cashier stations, counting cash drawers, restocking supplies as needed.
- Balanced multiple responsibilities simultaneously, prioritizing tasks according to immediate needs of the restaurant operation.
- Reduced wait times by quickly completing customer orders and coordinating with kitchen staff for timely food preparation.
Administrative Assistant
Mitler Brother's Machine and Tool
07.2019 - 07.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Receptionist
Suntrup Hyundai West
04.2018 - 05.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Education
Bachelor of Science - Neuroscience
University of Arizona
Tucson, AZ12-2026
High School Diploma -
Fort Zumwalt West
O'Fallon, MO05-2017
Skills
- Team management
- Customer-oriented
- Adaptable
- Customer service
- Decision-making
- Time management
- Verbal and written communication
- Multitasking
- Precision and attention to detail
Certification
- ServSafe Food Protection Manager Certification - National Restaurant Association.
Timeline
Restaurant Manager
Soulard Gyro
01.2025 - Current
Restaurant Cook
Soulard Gyro
02.2024 - 12.2024
Restaurant Cashier
Soulard Gyro
09.2022 - 01.2024
Administrative Assistant
Mitler Brother's Machine and Tool
07.2019 - 07.2020
Receptionist
Suntrup Hyundai West
04.2018 - 05.2019
- ServSafe Food Protection Manager Certification - National Restaurant Association.
Bachelor of Science - Neuroscience
University of Arizona
High School Diploma -
Fort Zumwalt West
Similar Profiles
Caelin O’HigginsCaelin O’Higgins
Assistant Kitchen Manager at Social Bar and Grill SoulardAssistant Kitchen Manager at Social Bar and Grill Soulard
Meghan WalshMeghan Walsh
Bartender at The Franklin of SoulardBartender at The Franklin of Soulard
Wesley CornellWesley Cornell
Kitchen Hand at The Franklin Of SoulardKitchen Hand at The Franklin Of Soulard