Bridget Greene
Nevada's Secretary of States Office
Black Jack
2026
years of professional experience
Dedicated administrative supervisor known for strong compliance monitoring and budgeting skills. Successfully implemented process improvements that enhanced productivity and team collaboration, prepared to contribute to strategic objectives and foster a proactive work environment. I am organized, work well under pressure, foster a smile, operate in excellency & will be an asset to your organization.
Work History
Administrative Supervisor
2 Years 1 Month- Implemented process improvements to enhance office workflow efficiency and reduce response times.
- Managed scheduling and resource allocation for various departmental projects, optimizing productivity.
- Supervised daily administrative operations to ensure compliance with state regulations.
- Coordinated training programs for new staff, fostering a collaborative team environment.
- Developed and maintained filing systems, ensuring accurate record-keeping and easy access to documents.
- Assisted in budget preparation and monitoring expenditures to align with departmental goals.
- Facilitated communication between departments to streamline information flow and improve service delivery.
- Evaluated administrative processes regularly to identify areas for enhancement and implement best practices.
- Trained new employees on company policies, procedures, software applications.
- Handled sensitive information with discretion by maintaining confidentiality in accordance with company guidelines.
- Provided support during periods of high workload by stepping in to assist with various administrative tasks as needed.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Enhanced employee morale through recognition programs, fostering a positive work environment that encouraged collaboration and teamwork.
- Updated reports, managed accounts, and generated reports for company database.
- Maintained a clean, organized workspace to promote a professional environment conducive to productivity.
- Facilitated weekly staff meetings to discuss ongoing projects, address concerns, and share updates from various departments within the organization.
- Independently established & opened an entirely new location & staff for Nevada's Henderson region.
Administrative Assistant & Finance Support
- Assisted with student records and maintained data accuracy within school systems.
- Supported daily operations by preparing documents and maintaining office supplies inventory.
- Handled incoming inquiries, providing timely responses to staff, parents, and students.
- Collaborated with team members to streamline office processes, improving overall efficiency.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Maintained inventory of office supplies and placed orders.
- Supported district budget development, implementation & compliance processes.
- Performed financial, statistical & grant analysis, including ESSER II fund tracking.
- Managed district-wide early childhood enrollment & legal documentation for all of special education.
- Established good rapport with public, parents & staff while multi tasking rolls & departments.
Customer Service Representative
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Provided accurate information on policy options, enhancing customer understanding and satisfaction.
- Processed claims and service requests using company-specific software systems.
- Collaborated with team members to streamline workflows and improve service delivery efficiency.
- Assisted in training new employees on company protocols and customer service best practices.
- Managed inbound and outbound customer communications.
- Assisted customers & staff with contracts, claims, payments and coverage.
- Reviewed and processed warranty contracts and insurance extensions.
- Resolved escalated customer concerns while supporting retention standards and daily tasks.
- Generated sales and conducted customer follow-ups.
Personal Banker II
- Assisted customers with account openings, transactions, and product recommendations tailored to their needs.
- Conducted thorough financial assessments to identify appropriate banking solutions for clients.
- Maintained compliance with banking regulations while processing loan applications and disclosures accurately.
- Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
- Collaborated with team members to enhance branch performance through effective communication and teamwork.
- Developed strong client relationships, fostering trust and loyalty through personalized banking experiences.
- Trained new staff on operational procedures and best practices to ensure consistent service delivery.
- Opened and closed branch operations.
- Conducted regular audits of cash drawers, RBG's (automated cash machines) and vaults.
- Created staff schedules and led weekly morning huddles.
Human Resources Assistant
- Assisted in recruitment processes by screening resumes and scheduling interviews.
- Supported onboarding initiatives by preparing orientation materials and facilitating new hire introductions.
- Maintained employee records and ensured data accuracy within HR information systems.
- Responded to employee inquiries regarding benefits, policies, and procedures, enhancing communication efficiency.
- Prepared orientation, benefit and open enrollment materials.
- Processed payroll entries through Global Timecard System and verified employee compensation.
- Managed accounts payable and receivable.
- Maintained employee records and tracked performance metrics.
- Assisted HR leadership with policy updates and compliance documentation.
Account Resolution Specialist
- Resolved client account discrepancies through diligent research and effective communication with stakeholders.
- Utilized case management software to track account statuses and maintain detailed records of interactions.
- Collaborated with team members to streamline workflows, enhancing overall efficiency in account resolution processes.
- Assisted in processing legal documents to ensure compliance with regulatory standards and internal procedures.
- Drafted legal correspondence, pleadings, motions and letters.
- Managed attorneys' calendar, court dates and filing requirements.
- Prepared invoices, tracked billable hours and tracked payments.
Education
- Mass Communications
High School Diploma
Skills
Compliance monitoring
Human resources
Payroll and budgeting
Office management
Training and coaching
Microsoft Office: Word; Excel; Outlook; PowerPoint; Access; Teams
Tyler SIS
PC Law
Zoom
CaseNet
Timeline
Administrative Supervisor
Nevada's Secretary of States Office
05.2023 - 06.2025Read More
Administrative Assistant & Finance Support
St. Louis Public School District
2022 - 2023Read More
Customer Service Representative
CarShield
2020 - 2022Read More
Personal Banker II
Commerce Bank
2017 - 2020Read More
Human Resources Assistant
Delta Outsource Group
2014 - 2017Read More
Account Resolution Specialist
Hollander Law Offices LLC
2008 - 2014Read More
Lane College
from Mass Communications
Read More
Hazelwood East High School
High School Diploma
Read More