Brice Gould
Excelsior Springs
Summary
Driven professional with a focus in cosmetology. Manages appointment scheduling and enhances client satisfaction through strong customer interaction and organizational skills. Dedicated to maintaining a clean, welcoming environment that promotes service quality.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Salon Coordinator
Beauty Brands Salon & Spa
Liberty, MO
04.2025 - Current
- Coordinated scheduling for salon services to optimize staff availability and client appointments.
- Assisted clients with inquiries, enhancing overall customer experience and satisfaction.
- Maintained client waiting area, ensuring that it was kept clean at all times.
- Communicated effectively with stylists regarding appointment changes and client preferences.
- Organized and maintained a clean, welcoming environment to promote salon professionalism.
- Scheduled appointments by phone, email and in person and recommended additional services.
- Maintained accurate financial records, facilitating smooth daily operations and timely reporting.
Online Personal Shopper
Walmart
Excelsior Springs, MO
02.2024 - 03.2025
- Curated personalized shopping lists based on customer preferences and product availability.
- Streamlined order processing by efficiently managing inventory and ensuring timely fulfillment.
- Collaborated with store associates to enhance product selection and improve customer satisfaction levels.
- Implemented feedback mechanisms to adapt shopping strategies based on customer insights and trends.
- Trained new team members on best practices for online shopping support and customer engagement techniques.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Averaged about 20 minutes per walk
Education
Graduate Certificate - Cosmetology
Summit Salon Academy KC
Independence, MO09.2026
High School Diploma -
Excelsior Springs High School
Excelsior Springs, MO05.2025
Skills
- Customer interaction
- Exceptional organization
- Appointment scheduling
- Product and service sales
- Telephone etiquette
- Cleanliness and sanitation
- Highlights and lowlights
- Lash and eyebrow maintenance
- Continuing education
- Creative coloring
- Makeup application
- Lash application expertise
Certification
- Certified Lash Technician, Lashed by Ash Lashing Basics - September 7, 2025
Timeline
Salon Coordinator
Beauty Brands Salon & Spa
04.2025 - Current
Online Personal Shopper
Walmart
02.2024 - 03.2025
Graduate Certificate - Cosmetology
Summit Salon Academy KC
High School Diploma -
Excelsior Springs High School