Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brianna Long

Ash Grove

Summary

Friendly and dependable professional with extensive experience in customer service, hospitality, and retail. Skilled at managing high-volume dining environments with efficiency and professionalism. Licensed in Life and Health Insurance, with strong multitasking abilities, a calm demeanor under pressure, and a genuine passion for creating positive guest experiences.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Medicare and Retirement Specialist

American Senior Benefits
07.2025 - 03.2026
  • Facilitated retirement planning sessions to guide clients through benefits options.
  • Educated clients on various retirement products, enhancing informed decision-making.
  • Assisted clients in understanding Medicare options and benefits.
  • Developed personalized insurance plans based on client needs and preferences.

Server

Big Whiskey’s American Restaurant & Bar
02.2025 - 07.2025
  • Delivered fast, friendly, and consistent service in a high-volume setting.
  • Supported bartenders with drink preparation and timely delivery.
  • Maintained organized and sanitized workstations to ensure smooth operations.

Server

Downstream Casino & Resort
10.2024 - 03.2025
  • Provided attentive guest service and managed large sections efficiently.
  • Accurately handled cash and credit transactions through POS systems.
  • Assisted teammates and communicated effectively to enhance workflow and guest satisfaction.

Server

Downstream Casino & Resort
11.2022 - 08.2023
  • Guided guests through menu selections and accommodated dietary needs.
  • Ensured restaurant cleanliness and maintained professional presentation.
  • Created welcoming experiences that encouraged repeat visits.

Education

Associate of Science - General Studies

Crowder College
Webb City, MO
2025

Skills

  • Exceptional Guest Service & Hospitality
  • Upselling & Menu Recommendations
  • Strong Attention to Detail
  • Time & Table Management
  • POS System Proficiency
  • Multitasking in High-Volume Dining Environments
  • Team Collaboration & Communication

Certification

Life and Health Insurance License – Oklahoma (Issued July 2025)

Timeline

Medicare and Retirement Specialist

American Senior Benefits
07.2025 - 03.2026

Server

Big Whiskey’s American Restaurant & Bar
02.2025 - 07.2025

Server

Downstream Casino & Resort
10.2024 - 03.2025

Server

Downstream Casino & Resort
11.2022 - 08.2023

Associate of Science - General Studies

Crowder College
Brianna Long