Briana Potter
Elsberry
Summary
Passionate educator with diverse experience across various learning environments, including specialized and mainstream settings. Skilled in creating engaging curriculums tailored to individual student needs, fostering inclusive classroom atmospheres that inspire curiosity and learning. Demonstrated ability to adapt teaching methodologies to enhance student understanding and achievement. Successfully implemented innovative teaching strategies that improved learner engagement and academic performance. Ensured students were taught to the best of their ability. Classroom of 20 students with 5 having IEP’s for social/emotional behaviors and some with learning difficulties.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Teacher
O2B Kids
Saint Charles
03.2024 - Current
- Monitored student behavior in classrooms, hallways, cafeteria, playgrounds.
- Planned field trips to enrich students' educational experiences outside of the traditional classroom setting.
- Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
- Provided individualized instruction to meet the needs of all students.
- Utilized technology such as interactive whiteboards and online resources to enhance instruction.
- Developed and implemented lesson plans based on curriculum objectives.
- Assessed student performance through tests, quizzes and other assessments.
- Maintained a safe and orderly learning environment for all students.
- Enforced school rules and regulations in order to maintain an appropriate learning environment for all students.
- Created meaningful projects that allowed students to apply their knowledge in real world situations.
- Encouraged critical thinking skills and problem solving strategies among students.
- Organized parent conferences throughout the year to discuss student progress.
- Implemented behavior management strategies to maintain classroom discipline.
- Managed student behavior in classroom by establishing and enforcing rules and procedures.
- Built and strengthened positive relationships with students, parents, and teaching staff.
- Remained calm and patient in student interactions to support individual growth and development.
- Received recognition for contributions to innovative concepts in classroom instruction.
Teacher
Bright Start Academy
Saint Charles
12.2022 - 01.2024
- Monitored student behavior in classrooms, hallways, cafeteria, playgrounds.
- Planned field trips to enrich students' educational experiences outside of the traditional classroom setting.
- Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
Telemarketer
Restorative Health Care
Creve Coeur
10.2021 - 03.2022
- Adhered to all applicable laws, regulations, policies, and procedures when conducting telemarketing activities.
- Conducted surveys with current customers regarding their satisfaction levels with products or services.
- Followed up with existing customers regarding additional products or services that may be of interest.
- Generated referrals from satisfied customers for additional business opportunities.
- Worked closely with marketing teams to develop effective strategies for increasing customer base.
- Maintained up-to-date knowledge of company products and services.
- Managed time effectively by scheduling daily call times based on peak hours or other factors.
Sales Associate
The Phoenix Group Network
O'Fallon
09.2018 - 06.2021
- Assisted customers with product selection, sizing and styling.
- Organized stockroom shelves according to size, color or style.
- Developed promotional strategies to increase sales volume.
- Conducted inventories on a regular basis to track stock levels.
- Attended weekly team meetings to review performance goals and objectives.
- Processed credit card transactions quickly and securely.
- Processed transactions using a point-of-sale system.
- Handled customer complaints in a professional manner.
- Demonstrated product features and benefits for customers' needs.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Provided accurate information about products, prices and services.
- Built and maintained relationships with peers and upper management to drive team success.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Helped customers find specific products, answered questions, and offered product advice.
Receptionist
The Phoenix Group Network
O'Fallon
06.2018 - 09.2018
- Responded to inquiries from internal staff members regarding office operations.
- Scheduled appointments for clients, customers, and other visitors.
- Prepared welcome packages for new hires.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Greeted visitors and provided them with assistance.
- Monitored office supplies inventory and placed orders when necessary.
- Provided excellent customer service at all times while interacting with both internal and external customers.
Admissions Representative
Hickey College Library
St Louis
06.2016 - 08.2017
- Developed relationships with high schools, counselors, and community organizations to promote college awareness.
- Provided detailed information about financial aid options available at the university for admitted students.
- Managed incoming inquiries from prospective students via phone calls, emails, text messages or social media platforms.
Customer Service Representative
TeleTech
Clarksville
04.2015 - 03.2016
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Developed positive relationships with customers through friendly interactions.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided exceptional customer service to ensure customer satisfaction.
- Resolved customer complaints promptly and efficiently.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Education
GED -
Shelbyville High School
Shelbyville, IN12-2015
Some College (No Degree) -
St Charles Community College
Saint Charles, MOSkills
- Lesson planning
- Student assessment
- Classroom management
- Technology integration
- Behavior management
- Critical thinking
- Conflict resolution
- Team collaboration
- Time management
- Empathy and patience
- Relationship building
- Verbal and written communication
- Learning strategies
- Clear public speaking skills
- FLUENT IN English
- Effective listening
Languages
English
Full Professional
Certification
- CPR certification
- Working on associate through SCC for emergency medical science
Timeline
Teacher
O2B Kids
03.2024 - Current
Teacher
Bright Start Academy
12.2022 - 01.2024
Telemarketer
Restorative Health Care
10.2021 - 03.2022
Sales Associate
The Phoenix Group Network
09.2018 - 06.2021
Receptionist
The Phoenix Group Network
06.2018 - 09.2018
Admissions Representative
Hickey College Library
06.2016 - 08.2017
Customer Service Representative
TeleTech
04.2015 - 03.2016
GED -
Shelbyville High School
Some College (No Degree) -
St Charles Community College