Empathetic, reliable, and solutions-driven professional with over 10+ years of experience delivering responsive customer-facing support. Adept at handling high-pressure environments with great communication.
Overview
11
11
years of professional experience
Work History
Facility Cleaner
HES Facility Services
St. Louis, MO
05.2024 - 06.2025
Delivered consistent, high-quality service in a fast-paced environment
Communicated with supervisors and clients to ensure service satisfaction
Managed shifting tasks and responsibilities with efficiency and professionalism
Maintained Offices and assigned areas keeping them up to code with cleaning standards.
Litter Control
HES Facility Services
St. Louis, MO
05.2019 - 05.2024
Responsible for maintaining safe and clean outdoor grounds and surrounding areas of the campus, which required continuous standing and walking daily .
Special Services
WFF Facility Services
St. Louis, MO
03.2014 - 05.2019
Assisted clients and staff during live events, ensuring all requests were addressed efficiently
Supported the setup and breakdown of event spaces while maintaining safety and punctuality
Used Microsoft Outlook to coordinate schedules and update team communications
Moved Equipment and offices lifting up to 100lb or more.
Education
High School Diploma -
Clyde C. Miller Career Academy
05.2011
Skills
Strong attention to accuracy
Ability to follow detailed instructions
Excellent computer skills
Efficient Workflow Organization
Frequent lifting and bending
Time Management
Custom PC build and configuration
Chose appropriate parts to achieve specific performance goals