Sales expert prepared for leadership roles. Proven ability to drive revenue growth and enhance client relationships. Strong focus on team collaboration and achieving results. Known for adaptability, strategic planning, and effective communication. Skilled in market analysis, lead generation, and negotiation.
Overview
13
13
years of professional experience
Work History
Sales Manager
Renewal by Andersen of St. Louis
07.2023 - Current
Increased sales revenue by developing and implementing effective sales strategies.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Led a successful sales team by providing motivational coaching and performance-based incentives.
Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
Fostered culture of continuous improvement, encouraging feedback and implementing best practices in sales operations.
Assistant Sales Manager
Renewal by Andersen of St. Louis
01.2018 - 07.2023
Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
Assisted sales team with completing customer transactions and managing issues.
Cultivated a positive work environment through fostering teamwork, open communication channels among staff members contributing towards higher employee satisfaction and retention rates.
Design Consultant
Renewal by Andersen of St. Louis
07.2016 - 07.2023
Established strong relationships with clients by maintaining open lines of communication throughout the entire design process.
Developed innovative design concepts to meet clients'' unique needs and preferences.
Conducted site visits to ensure adherence to design specifications, addressing any issues promptly for seamless project execution.
Delivered engaging presentations that showcased creative concepts while effectively communicating benefits to stakeholders.
Increased referral rates through exceptional customer service and communication skills.
General Manager
Lansing Building Products
01.2014 - 07.2016
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Developed and implemented strategies to increase sales and profitability.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Trade Sales Representative
Pella Windows
01.2012 - 01.2014
Boosted overall revenue by upselling additional products and services where appropriate during client interactions.
Maintained a comprehensive understanding of all product offerings, enabling effective communication of benefits and features to potential customers.
Conducted thorough market research to identify potential leads and strategically target them for maximum results.
Attended industry trade shows and networking events, fostering valuable connections within the field.
Education
Bachelor of Arts - History
University of Missouri
St Louis, MO
05-1999
Skills
Relationship building
Sales team training
Staff management
Goals and performance
Motivational skills
Verbal and written communication
Product knowledge
Sales expertise
Sales presentations
Client relationship management
Direct sales
Sales process
Sales planning
Goal setting
Sales coaching
Rapport and relationship building
Persuasive negotiations
Solution selling
Performance management
Consultative sales
Timeline
Sales Manager
Renewal by Andersen of St. Louis
07.2023 - Current
Assistant Sales Manager
Renewal by Andersen of St. Louis
01.2018 - 07.2023
Design Consultant
Renewal by Andersen of St. Louis
07.2016 - 07.2023
General Manager
Lansing Building Products
01.2014 - 07.2016
Trade Sales Representative
Pella Windows
01.2012 - 01.2014
Bachelor of Arts - History
University of Missouri
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