Brian Pelikan
Saint Louis
Summary
Dynamic Senior Vice President with a proven track record at CRC Group, driving strategic initiatives and enhancing operational efficiency. Expert in project management and staff development, successfully leading cross-functional teams to achieve significant business growth and improve KPI tracking. Recognized for fostering collaboration and delivering exceptional results in complex environments.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Senior Vice President and Program Manager
CRC Group
05.2024 - Current
- Led cross-functional teams to develop strategic initiatives aligning with corporate objectives.
- Executed comprehensive market analyses to identify growth opportunities and inform decision-making processes.
- Collaborated with executive leadership to refine organizational strategies, enhancing operational efficiency across departments.
- Mentored junior staff, fostering professional development and promoting a culture of continuous improvement.
- Directed change management efforts, ensuring seamless transitions during organizational restructuring initiatives.
- Delivered exceptional customer service by implementing best practices and fostering a culture of accountability within the organization.
- Developed and executed strategic initiatives to drive business growth, resulting in higher revenues and market share expansion.
- Championed innovation by encouraging cross-functional teams to pursue creative solutions to complex challenges.
- Developed, coached and provided feedback to top-performing teams using strong leadership and analytical thinking skills.
- Directed technological improvements, reducing waste and business bottlenecks.
- Leveraged project management processes and tools to define and execute projects.
- Led change management efforts, supporting staff through transitions and promoting buy-in for new initiatives.
- Participated in vendor selection and management process for program initiatives.
Senior Vice President and Program Manager
Truist Financial Corporation
10.2020 - 05.2024
- Spearheaded resource allocation strategies, optimizing budget management for various projects and initiatives.
- Strengthened relationships with key stakeholders, fostering trust and collaboration across the organization.
- Influenced organizational change initiatives that resulted in significant improvements in workplace efficiency and employee satisfaction.
- Developed measurement tools, dashboards, and reports to track metrics on adoption and effectiveness of initiatives.
- Oversaw business-wide changes to modernize procedures and organization.
- Assisted in project planning and scheduling to ensure timely delivery of program milestones.
- Contributed to the development of training materials for new team members, enhancing onboarding efficiency.
- Organized meetings and maintained agendas to streamline information sharing among stakeholders.
- Maintained project tracking systems, ensuring accurate data entry and status updates for ongoing projects.
- Collaborated with senior managers to identify potential risks and develop mitigation strategies for projects.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Managed multiple strategic projects with numerous sub-projects or workstreams.
- Identified program obstacles and communicated possible impacts to team.
- Championed best practices in project management, fostering a culture of continuous improvement.
Senior Manager
Centene
03.2020 - 10.2020
- Led cross-functional teams to enhance operational efficiency and streamline processes.
- Developed strategic initiatives that improved project delivery timelines and resource allocation.
- Mentored junior managers, fostering skill development and promoting a culture of continuous improvement.
- Analyzed performance metrics to identify areas for improvement and implement corrective actions.
- Collaborated with stakeholders to align departmental goals with organizational objectives, driving overall success.
- Implemented best practices in project management, resulting in enhanced team productivity and accountability.
- Provided strong leadership to enhance team productivity and morale.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
- Demonstrated exceptional adaptability in navigating complex situations or rapidly changing environments with ease.
- Balanced competing priorities efficiently while maintaining focus on critical tasks requiring immediate attention.
- Executed appropriate staffing and budgetary plans to align with business forecasts.
- Spearheaded change management efforts for seamless adoption of new systems or processes among employees.
Manager
NTT DATA Services
10.2014 - 03.2020
- Consulted for a top-ten financial institution in the US in their mergers and acquisitions area.
- Led cross-functional teams to enhance operational efficiency and streamline processes.
- Developed and implemented strategic initiatives to improve service delivery and customer satisfaction.
- Oversaw project management, ensuring adherence to timelines and resource allocation.
- Mentored junior staff, fostering skill development and promoting a collaborative work environment.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
- Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Project Manager
TEKsystems
05.2014 - 10.2014
- Consulted for a top ten pharmacy benefit manager in the US.
- Led cross-functional teams to deliver projects on time and within budget.
- Developed project plans, timelines, and resource allocations to optimize efficiency.
- Implemented risk management strategies to mitigate potential project delays.
- Facilitated stakeholder meetings to align project objectives and expectations.
- Analyzed project performance metrics to drive continuous improvement initiatives.
- Planned, designed, and scheduled phases for large projects.
Manager
Accenture
08.2012 - 03.2014
- Led cross-functional teams to enhance operational efficiency and streamline processes.
- Collaborated with stakeholders to define project scope and align objectives with business goals.
- Established key performance indicators to measure success of initiatives and drive accountability across departments.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Streamlined project delivery processes, significantly reducing time to market for new product launches.
- Defined clear targets and objectives and communicated to other team members.
- Oversaw project management, ensuring adherence to timelines and resource allocation.
- Mentored junior staff, fostering skill development and promoting a collaborative work environment.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Project Manager
Preferred Resources
06.2012 - 08.2012
- Consulted for a client in the travel and hospitality industry.
- Led cross-functional teams to deliver projects on time and within budget.
- Mentored junior project managers, fostering professional development and skill enhancement.
- Oversaw budgeting processes, ensuring accurate forecasting and resource utilization.
Project Manager
Strategic Staffing Solutions
10.2011 - 06.2012
- Consulted for a top ten brokerage firm in the US.
- Led cross-functional teams to deliver projects on time and within budget.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Senior Implementation Project Manager
Mastercard
10.2010 - 10.2011
- Led cross-functional teams to implement international complex project initiatives, enhancing client satisfaction and operational efficiency.
- Spanish proficiency required.
- Developed project plans and schedules, ensuring timely delivery of services and alignment with stakeholder expectations.
- Streamlined implementation processes by identifying bottlenecks and recommending solutions for continuous improvement.
- Mentored junior team members on best practices in project management methodologies and tools for effective execution.
Project Manager
NetEffects, Inc.
11.2007 - 10.2011
- Consulted for a major payments provider in the US
- Led cross-functional teams to deliver projects on time and within budget.
- Coordinated with external vendors to ensure compliance with contractual obligations.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Identified plans and resources required to meet project goals and objectives.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
- Provided detailed project status updates to stakeholders and executive management.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
Vice President Business Process Standards
Reinsurance Group of America, RGA
07.1993 - 08.2007
- Led cross-functional teams to develop and implement strategic initiatives, enhancing organizational efficiency.
- Directed operational strategies that streamlined processes, resulting in improved productivity across departments.
- Analyzed market trends and competitive landscape to inform executive decisions and drive business growth.
- Oversaw budget management and resource allocation, ensuring optimal utilization of organizational assets.
- Successfully delivered a large complex data warehouse solution that was a two-year, $4M program. Was responsible for overall delivery (team size: 28) and ensuring that the solution provided required business intelligence functions. Within six months, post-implementation, system yielded a 10% increase in net revenues in the “Asia Pacific” market.
- Client relationship management experience with global clients in Asia Pacific and Latin America.
- Acted as the key policy administration business process owner for all eleven business units in Asia Pacific, Latin America and Europe (business units were considered as external clients).
- Directed administrative operations (underwriting, policy, claims and retrocessions) and business intelligence activities for the divisions outside of North America.
- This involved extensive partnerships with the financial reporting function of the company as the billing and policy accounting functions fed PeopleSoft.
Education
Master of International Business -
Saint Louis University
St. Louis, MO05-2000
Bachelor of Arts - Marketing
Saint Louis University
St. Louis, MO05-1993
Bachelor of Arts - Spanish
Saint Louis University
St. Louis, MO05-1993
Skills
- Strategic leadership
- Policies and procedures
- Operational excellence
- KPI tracking
- Staff development
- Public speaking
- Operations management
- Corporate presentations
- Budget preparation
- Global operations
- Partnership development
- IT management
- Mergers and acquisitions
- Operational leadership
- Operational management
- Staff management
- Project management
- Program management
- Business administration
- Office administration
- Executive-level support
- Relationship and team building
Accomplishments
- Achieved on time migration of key technology infrastructure on time and on budget. This project was dedicated to separating 10,000 people from the bank.
- Integrated a subsidiary within the alotted time and within budget. 1000 employees and $4,200,000
Certification
John Maxwell Leadership Team certified
Languages
Spanish
Professional Working
French
Elementary
English
Native or Bilingual
Portuguese
Limited Working
Czech
Elementary
German
Elementary
Timeline
Senior Vice President and Program Manager
CRC Group
05.2024 - Current
Senior Vice President and Program Manager
Truist Financial Corporation
10.2020 - 05.2024
Senior Manager
Centene
03.2020 - 10.2020
Manager
NTT DATA Services
10.2014 - 03.2020
Project Manager
TEKsystems
05.2014 - 10.2014
Manager
Accenture
08.2012 - 03.2014
Project Manager
Preferred Resources
06.2012 - 08.2012
Project Manager
Strategic Staffing Solutions
10.2011 - 06.2012
Senior Implementation Project Manager
Mastercard
10.2010 - 10.2011
Project Manager
NetEffects, Inc.
11.2007 - 10.2011
Vice President Business Process Standards
Reinsurance Group of America, RGA
07.1993 - 08.2007
Master of International Business -
Saint Louis University
Bachelor of Arts - Marketing
Saint Louis University
Bachelor of Arts - Spanish
Saint Louis University
Similar Profiles
Andrew NelsonAndrew Nelson
Senior Account Executive at CRC GroupSenior Account Executive at CRC Group
Brian R HarroldBrian R Harrold
Office President at CRC GroupOffice President at CRC Group
Matthew FaheyMatthew Fahey
Property Broker at CRC GroupProperty Broker at CRC Group
Natalie FoersterlingNatalie Foersterling
Brand Representative at Hollister Co.Brand Representative at Hollister Co.
Trevor ArcherTrevor Archer
U.S. NAVY SHIP'S SERVICEMEN at U.S. Navy Active DutyU.S. NAVY SHIP'S SERVICEMEN at U.S. Navy Active Duty