Brian Heisten
Carthage
Overview
21
21
years of professional experience
Work History
Operator
Dyno Nobel
Carthage
06.2012 - Current
- Monitored equipment performance to ensure compliance with safety standards.
- Conducted routine maintenance on machines to prevent downtime.
- Collaborated with team members to optimize workflow efficiency.
- Implemented safety protocols during daily operations to minimize risks.
Broadband Technician
Self-employeed
Carthage
01.2005 - 08.2013
- Installed broadband systems in residential and commercial properties.
- Diagnosed and repaired connectivity issues for clients promptly.
- Conducted routine maintenance on various broadband equipment.
- Collaborated with clients to determine service needs and solutions.
- Educated customers on proper use of broadband technology.
- Managed inventory of tools and equipment for installations and repairs.
- Maintained accurate records of service calls and repairs performed.
- Installed and configured customer modems and routers to ensure compatibility with the broadband service.
Education
High School Diploma -
Carthage Senior High
Carthage, MO05-1996
Skills
- Equipment performance
- Safety compliance
- Routine maintenance
- Workflow optimization
- Troubleshooting equipment
- Customer relationship management
- scheduling of appointments with customers
Timeline
Operator
Dyno Nobel
06.2012 - Current
Broadband Technician
Self-employeed
01.2005 - 08.2013
High School Diploma -
Carthage Senior High