Brian Bray
Saint Louis
Summary
Accomplished Material Handler and Store Manager with a proven track record at GSK and Dunkin' Donuts, enhancing productivity and customer satisfaction. Skilled in material handling and fostering a positive work environment, I excel in streamlining operations and mentoring teams for peak performance. Demonstrated success in leveraging warehouse operations and interpersonal skills to achieve and surpass objectives.
Overview
15
15
years of professional experience
Work History
Material Handler
GSK
10.2023 - 02.2025
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Used hand-held scanners and physical logs to accurately track item movements.
- Increased productivity, utilizing forklifts and other material handling equipment effectively.
Store Manager
Dunkin' Donuts
03.2021 - 10.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Completed point of sale opening and closing procedures.
Assistant Store Manager
Big Lots
01.2016 - 03.2021
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Line Operator
Flanders Filters
04.2010 - 01.2016
- Loaded and unloaded product on and off conveyor line by routinely lifting up to 50 pounds.
- Communicated effectively with team members across departments for seamless coordination during shift transitions and critical operations updates.
- Followed job order for product specifications, dimensions, tolerances, and sequence of operations.
- Provided timely feedback to supervisors regarding any potential issues or areas for improvement in the production process.
- Collaborated with team members to achieve daily production targets and consistently meet deadlines.
- Exhibited excellent multitasking abilities, efficiently managing multiple machines simultaneously without sacrificing performance or quality standards.
- Reduced downtime through proactive troubleshooting and implementing effective solutions to line issues.
- Followed best manufacturing practices for operation of production equipment.
Education
High School Diploma -
Taconic Hills
Hillsdale, NY06-2005
Skills
- Material handling
- Loading and unloading
- Order picking
- Positive attitude
- Warehouse operations
- Package handling
Timeline
Material Handler
GSK
10.2023 - 02.2025
Store Manager
Dunkin' Donuts
03.2021 - 10.2023
Assistant Store Manager
Big Lots
01.2016 - 03.2021
Line Operator
Flanders Filters
04.2010 - 01.2016
High School Diploma -
Taconic Hills
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