BRIAH PARRENT
Kennett
Summary
Worked as Office Supervisor at Doctor's office for past 11 ½ years. I enjoy office work and have experience working with insurances and accounts payable\receivable. Authorized to work in the US for any employer.
Overview
17
17
years of professional experience
Work History
Customer Care Representative
SOUTHERN BANK
Kennett, MO
12.2022 - Current
- Resolved customer inquiries through multiple communication channels, ensuring timely and accurate responses.
- Assisted in training new representatives on company policies and customer service best practices.
- Enhanced customer satisfaction by actively listening and addressing concerns effectively.
- Collaborated with cross-functional teams to streamline processes and improve service delivery.
Office Clerk
KENNETT LICENSE BUREAU
Kennett, MO
02.2022 - 08.2022
Office Supervisor
Advanced Pain Centers
Kennett, MO
04.2009 - 08.2020
- I checked in patients, verified demographics, insurance information, and eligibility. Responsible for collecting co pays and payments on account. Responsible for balancing journal and co pay log every day and doing all deposits. I also supervised and trained new employees and work as a team leader.
- ACCOMPLISHMENTS
- I always do my job to the best of my ability and help others meet their requirements and reach their goals.
Education
Three Rivers Community College
Poplar Bluff, MOHigh School Diploma - Office Technology, Accounting
Holcomb High School
Holcomb, MO12.1997
High School Diploma - Office Technology
Holcomb High School
Holcomb, MO01.1997
Skills
- People skills
- Medical Records
- Computer skills
- Accounting
- Payroll
- Medical Billing
- EMR Systems
- Office Management
- Medical Scheduling
- ORGANIZATIONAL
- Medical Office Experience
- Computer operation
- Typing
- PUNCTUAL
- COMMUNICATION
- General ledger reconciliation
- Supervising Experience
- Customer service
- Medical terminology
- Data Entry
- Communication skills
- Clerical experience
- Leadership
- Front desk
- HIPAA
- Insurance Verification
- Data collection
- WORKS WELL WITH OTHERS
Timeline
Customer Care Representative
SOUTHERN BANK
12.2022 - Current
Office Clerk
KENNETT LICENSE BUREAU
02.2022 - 08.2022
Office Supervisor
Advanced Pain Centers
04.2009 - 08.2020
High School Diploma - Office Technology, Accounting
Holcomb High School
High School Diploma - Office Technology
Holcomb High School
Three Rivers Community College