Proactive professional skilled in crisis intervention and effective communication. Proven ability to enhance customer experiences and ensure client safety through attentive service.
Overview
4
4
years of professional experience
Work History
Business Owner
Miller Estate Management
Fulton, MO
01.2022 - Current
Managed daily operations to ensure high-quality property management services.
Developed and implemented strategic marketing plans to attract new clients.
Oversaw budgeting and financial planning to enhance profitability and reduce costs.
Consulted with customers to assess needs and propose optimal solutions.
Managed item sorting and organization processes to ensure optimal presentation for sales.
Photographed products for promotional materials. Assisted in advertising sales through various channels. Supported marketing efforts to enhance product visibility.
Managed sales activities and provided tailored assistance to customers, ensuring a positive shopping experience.
Collaborate with local non profit organizations for donations.
Warehouse Stocker
Dollar General Distribution Center
Fulton, MO
08.2025 - 03.2026
Restocked shelves efficiently to ensure product availability and organization.
Operated warehouse equipment, including pallet jacks, for inventory management.
Maintained cleanliness and safety standards within the warehouse environment.
Assembled orders and packed items for shipment, conveying orders to shipping personnel
Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Picked and packed order items.
Assisted in loading and unloading shipments to maintain workflow continuity.
Collaborated with team members to optimize stock placement for easy access.
Forensic Rehabilitation Specialist
Fulton State Hospital
Fulton, MO
08.2023 - 10.2024
Oversaw staff assignments to workstations when I was in the position of acting ward charge, ensuring optimal coverage and efficiency.
Ensured client safety through diligent monitoring of potential risks during their rehabilitation journey.
Executed de-escalation techniques to effectively manage client crises.
Facilitated client self-care and basic needs, including nutrition, hygiene, and mobility support.
Facilitated client growth by delivering encouraging feedback and strategically redirecting when appropriate.
Documented client behaviors and updated staff at shift change.
Owner of Lily’s Boutique and Calabasas Vintage at The Agoura Antique Mart (Self-employed)Owner of Lily’s Boutique and Calabasas Vintage at The Agoura Antique Mart (Self-employed)