Brett Swain
Raytown
Summary
Motivated father & husband with the life-long objective of accumulating a wide array of diverse skills, to not only better himself & his knowledge for future opportunities, but to be a highly versatile & valued career-driven employee.
Overview
16
16
years of professional experience
Work History
Service Writer
Custom Truck One Source
08.2021 - Current
- Communicate with customers & other CTOS locations about incoming rental units.
- Communicate with workshop to understand all actions needed to fully repair rental units.
- Build or alter work orders after initial assessment of needs for unit deficiencies.
- Determine internal billing vs. customer billing procedures & responsibilities per repair.
- Create timely quotes & estimates to notify customers of upcoming repair charges & timelines.
- Invoice all applicable customer billed, internally charged, recall & warranty work orders.
- Ensure all finalized paperwork, processes & repairs have been performed correctly.
- Daily use of Microsoft 365, Docuware, Record 360, Smartsheets & Zonar Systems.
Welder/Installer
Custom Truck One Source
08.2018 - 08.2021
- Built, customized & altered a variety of bucket, digger, dump & utility trucks.
- Fabricated items on a daily basis with welding, torches, pneumatic & power hand tools.
- Became intimately familiar with mechanical, pneumatic, electrical & hydraulic systems.
- Safely operated over-head cranes, forklifts & other heavy machinery when required.
- Relied on to incorporate new equipment on builds based off of personal knowledge & experience.
- Led & worked with teams as well as independently to complete daily quotas.
Welder, Area Foreman
Novae Inc.
09.2014 - 09.2017
- Built Sure-Trac's heavy-duty steel hydraulic dump trailers.
- Became extremely fluent with GMAW welding, both hardwire & flux core.
- Led teams of 3-6 individuals to complete daily quotas.
- Often pulled aside to complete custom & improvised designs.
- Filled in the role of Quality Control for designated area, using blueprints & safety reference guides.
- After 1 month of MIG training & 7 months as welder, promoted to Area Foreman Welder.
Logistics Manager
ALH Building Systems Inc
07.2013 - 09.2014
Airman 1st Class
United States Air Force Reserve
04.2009 - 04.2013
Education
Firefighting Certifications - Firefighter I & II
Wilson Community College
Wilson, NC2008
High School Diploma - undefined
R Nelson Snider High School
Fort Wayne, IN2007
Skills
- Strong leadership skills & experience
- Exceptional work ethic, disciplined & punctual
- Steadfast communication skills & considerate of constructive criticism
- Adept with computers, related hardware & a multitude of software platforms
- Known for extreme organizational efficiency
- Works well with team & independently
- Self-composed, positive & understanding during customer interactions
- Vast variety of knowledge and experience to enhance problem solving abilities
References
Available upon request.
Timeline
Service Writer
Custom Truck One Source
08.2021 - Current
Welder/Installer
Custom Truck One Source
08.2018 - 08.2021
Welder, Area Foreman
Novae Inc.
09.2014 - 09.2017
Logistics Manager
ALH Building Systems Inc
07.2013 - 09.2014
Airman 1st Class
United States Air Force Reserve
04.2009 - 04.2013
High School Diploma - undefined
R Nelson Snider High School
Firefighting Certifications - Firefighter I & II
Wilson Community College
Similar Profiles
Liam PronovstLiam Pronovst
Data Analyst at Custom Truck One SourceData Analyst at Custom Truck One Source
ANTHONY MORGANANTHONY MORGAN
Service Technician at Custom Truck One SourceService Technician at Custom Truck One Source
Aaron ReynaAaron Reyna
Operations Manager at Custom Truck One SourceOperations Manager at Custom Truck One Source