Brett James
Versailles
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
16
16
years of professional experience
Work History
Residential Sales Representative
Hall's Culligan of Wichita
08.2025 - Current
- Conducted thorough market research to identify prospective customers and develop tailored sales pitches.
- Developed strong relationships with clients for repeat business, providing exceptional customer service and support.
- Collaborated with team members to achieve collective sales targets, fostering a positive work environment.
- Maximized closing ratios through effective negotiation techniques and persuasive communication skills.
- Participated in ongoing professional development to enhance expertise in the residential sales field.
- Achieved high levels of client satisfaction by conducting regular follow-ups post-sale to ensure continued contentment with their purchase decision.
- Delivered informative product presentations to potential clients, highlighting relevant features and benefits.
- Improved client retention rates by swiftly addressing concerns and providing personalized solutions.
Assistant General Manager
Q39 Midtown
06.2024 - 06.2025
- Effectively managed shifts for a restaurant generating $14M+ in annual sales
- Responsible for approving and closing invoices and daily sales summaries
- Manages inventory of dry goods and liquor
- Supports the procurement of products from local and domestic liquor suppliers
- Orders dry goods and beverage products while ensuring to maintain pars of volume
- Assists in cocktail menu creation
- Assists in coordinating maintenance of the facility
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
Restaurant Manager
Q39 Midtown
02.2022 - 06.2024
- Promoted to Assistant general Manager in June 2024
- Catered management style to focus heavily on the development and advancement of the staff
- Created schedules for a staff count exceeding 45 employees
- Assisted in training manual creation and the roll-out of various policies
- Conducted interviews on potential front of house new hires
Carryout & Expo
Q39 Midtown
11.2021 - 02.2022
- Promoted to front of the house manager in February 2022
- Received high-volume inbound phone calls with exceptional hospitality
- Upheld company standards by managing the expo line
- Exercised exceptional organization skills in crafting correct carryout orders – ensuring the correct items are sent out
- Conducted large deliveries of product – commonly exceeding $500+
AGM/Bar Manager
Larry’s On The Lake
03.2016 - 09.2021
- Ensured that the staff was knowledgeable about products, policies, and procedures
- Monitored and maintained the quality of beverages and food served at the bar
- Managed the bar's financial records, including cash handling, budgeting, and reporting
- Practiced guest complaint de-escalation
Restaurant Manager
Primas Mexican Grill
03.2012 - 01.2014
- Operated shifts at a maximum capacity
- Assisted with restaurant inventory
- Created schedules
- Conducted Employee Feedback
Geospatial Engineer
United States National Guard
01.2010 - 01.2011
- Created geographic data and compiled them into maps
- Helped commanders and staff officers visualize the battlefield and advised them on topographic operations with special map product planning
Education
High School Diploma -
Morgan County High School
Business Management
Ozark Tech College
Skills
- Teamwork, Collaboration, and Critical thinking
- 6 Years of full service management experience
- Scheduling experience over 65 employees
- Strong professional presence
- Upholding cleanliness standards and regulations
- Impeccable poise under pressure
- Goal oriented
- Effective negotiation
- Client acquisition
- Closing deals
- Reliability
- Military Experience
Languages
English – Fluent
Timeline
Residential Sales Representative
Hall's Culligan of Wichita
08.2025 - Current
Assistant General Manager
Q39 Midtown
06.2024 - 06.2025
Restaurant Manager
Q39 Midtown
02.2022 - 06.2024
Carryout & Expo
Q39 Midtown
11.2021 - 02.2022
AGM/Bar Manager
Larry’s On The Lake
03.2016 - 09.2021
Restaurant Manager
Primas Mexican Grill
03.2012 - 01.2014
Geospatial Engineer
United States National Guard
01.2010 - 01.2011
Business Management
Ozark Tech College
High School Diploma -
Morgan County High School
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