Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Brett James

Versailles

Summary

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

16
16
years of professional experience

Work History

Residential Sales Representative

Hall's Culligan of Wichita
08.2025 - Current
  • Conducted thorough market research to identify prospective customers and develop tailored sales pitches.
  • Developed strong relationships with clients for repeat business, providing exceptional customer service and support.
  • Collaborated with team members to achieve collective sales targets, fostering a positive work environment.
  • Maximized closing ratios through effective negotiation techniques and persuasive communication skills.
  • Participated in ongoing professional development to enhance expertise in the residential sales field.
  • Achieved high levels of client satisfaction by conducting regular follow-ups post-sale to ensure continued contentment with their purchase decision.
  • Delivered informative product presentations to potential clients, highlighting relevant features and benefits.
  • Improved client retention rates by swiftly addressing concerns and providing personalized solutions.

Assistant General Manager

Q39 Midtown
06.2024 - 06.2025
  • Effectively managed shifts for a restaurant generating $14M+ in annual sales
  • Responsible for approving and closing invoices and daily sales summaries
  • Manages inventory of dry goods and liquor
  • Supports the procurement of products from local and domestic liquor suppliers
  • Orders dry goods and beverage products while ensuring to maintain pars of volume
  • Assists in cocktail menu creation
  • Assists in coordinating maintenance of the facility
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.

Restaurant Manager

Q39 Midtown
02.2022 - 06.2024
  • Promoted to Assistant general Manager in June 2024
  • Catered management style to focus heavily on the development and advancement of the staff
  • Created schedules for a staff count exceeding 45 employees
  • Assisted in training manual creation and the roll-out of various policies
  • Conducted interviews on potential front of house new hires

Carryout & Expo

Q39 Midtown
11.2021 - 02.2022
  • Promoted to front of the house manager in February 2022
  • Received high-volume inbound phone calls with exceptional hospitality
  • Upheld company standards by managing the expo line
  • Exercised exceptional organization skills in crafting correct carryout orders – ensuring the correct items are sent out
  • Conducted large deliveries of product – commonly exceeding $500+

AGM/Bar Manager

Larry’s On The Lake
03.2016 - 09.2021
  • Ensured that the staff was knowledgeable about products, policies, and procedures
  • Monitored and maintained the quality of beverages and food served at the bar
  • Managed the bar's financial records, including cash handling, budgeting, and reporting
  • Practiced guest complaint de-escalation

Restaurant Manager

Primas Mexican Grill
03.2012 - 01.2014
  • Operated shifts at a maximum capacity
  • Assisted with restaurant inventory
  • Created schedules
  • Conducted Employee Feedback

Geospatial Engineer

United States National Guard
01.2010 - 01.2011
  • Created geographic data and compiled them into maps
  • Helped commanders and staff officers visualize the battlefield and advised them on topographic operations with special map product planning

Education

High School Diploma -

Morgan County High School

Business Management

Ozark Tech College

Skills

  • Teamwork, Collaboration, and Critical thinking
  • 6 Years of full service management experience
  • Scheduling experience over 65 employees
  • Strong professional presence
  • Upholding cleanliness standards and regulations
  • Impeccable poise under pressure
  • Goal oriented
  • Effective negotiation
  • Client acquisition
  • Closing deals
  • Reliability
  • Military Experience

Languages

English – Fluent

Timeline

Residential Sales Representative

Hall's Culligan of Wichita
08.2025 - Current

Assistant General Manager

Q39 Midtown
06.2024 - 06.2025

Restaurant Manager

Q39 Midtown
02.2022 - 06.2024

Carryout & Expo

Q39 Midtown
11.2021 - 02.2022

AGM/Bar Manager

Larry’s On The Lake
03.2016 - 09.2021

Restaurant Manager

Primas Mexican Grill
03.2012 - 01.2014

Geospatial Engineer

United States National Guard
01.2010 - 01.2011

Business Management

Ozark Tech College

High School Diploma -

Morgan County High School
Brett James