Dynamic business development director with expertise in client relationship management and revenue generation. Proven ability to drive business growth through strategic partnerships and critical thinking.
Overview
9
9
years of professional experience
Work History
Director, Business Development
Viking
Remote
08.2023 - Current
Cultivated relationships with potential clients to create new business opportunities.
Generated leads and secured business opportunities that contributed to new revenue streams.
Formulated short-term and long-term strategies to meet targeted sales objectives.
Hotel Operations Manager
Viking
At Sea
09.2018 - 08.2023
Managed daily hotel operations to ensure exceptional guest experiences.
Supervised staff training and development for optimal service delivery.
Implemented standard operating procedures to enhance operational consistency.
Ensured compliance with health and safety regulations throughout hotel premises.
Recreation Supervisor
St. Louis County Parks
St Louis
02.2017 - 08.2017
Managed lifeguard staff and coordinated training sessions to ensure safety compliance.
Implemented health and safety protocols in compliance with regulatory guidelines.
Conducted regular inspections of pool facilities, ensuring adherence to cleanliness and safety standards.
Developed aquatics programs that increased community engagement and participation.
Education
Bachelor of Science - Parks, Recreation And Tourism
University of Missouri
Columbia, MO
08-2013
Skills
Revenue generation
Client relationship management
Business planning
Legal and regulatory compliance
Team leadership
Hiring and retention
Critical thinking
Time management
Timeline
Director, Business Development
Viking
08.2023 - Current
Hotel Operations Manager
Viking
09.2018 - 08.2023
Recreation Supervisor
St. Louis County Parks
02.2017 - 08.2017
Bachelor of Science - Parks, Recreation And Tourism