Brennan Jones
Bjc Heathcare
St. Louis
1
Certification
15
years of professional experience
An experienced, dedicated, and passionate customer service representative with some medical background. Motivated to maintain customer satisfaction and contribute to company success. Very proficient in multitasking and completing tasks. Consistently goes above and beyond for customers/patients.
- Hard work beats talent, when talent doesn't work hard.
-Tim Notke
Work History
Physician Referral Specialist
2 Years 9 Months- Serve as the first point of contact for patients
- Coordinate and schedule specialty or primary doctor appointments
- Verify patients' demographics and insurance
- Triage incoming calls, answer questions, resolve patient issues, transfer patients to direct departments.
- Inform patients of appointment times and pre visit instruction
Server/Food Runner
4 Years 9 Months- Greet guests warm and kindly, answer basic menu/ingredient questions, recite cheeses.
- Transport food and beverage quickly and accurately from kitchen expeditor line to correct guest table by seat number.
- Match plates with ticket specifications, dietary notes/allergy instructions before leaving kitchen.
- Bussing tables, refilling water, and resetting tables
- Stock stations, fold napkins, clean silverware and glassware
- Pull tickets, communicate with line cooks/chefs clearly and smoothly to get dishes out in a timely manner.
- Checking plate presentation, garnishes and order accuracy
Retail Sales Associate
7 Years 6 Months- Greet shoppers, manage dressing room, answer questions about size/style, offer alternative items when available.
- Restock shelves, unpack new shipping
- Dress mannequins
- Sweep, dust, tidy up check out area, fold clothes.
- Process purchases, exchanges and returns
- Promote and sell membership cards
Education
Medical Assistant Diploma - Medical Assistant/Phlebotomy
High school diploma - General Studies
Skills
Team player with good coordinating skills
Flexible
adaptable and takes initiative
Well spoken and strong speaker
Great at multi tasking
Certification
CPR Certification
Timeline
Physician Referral Specialist
Bjc Heathcare
01.2024 - CurrentRead More
Server/Food Runner
The Restaurant
09.2019 - 06.2024Read More
Retail Sales Associate
Wet Seal
02.2012 - 08.2019Read More
University City High School
High school diploma from General Studies
Read More
St Louis College of Health Careers-St Louis
Medical Assistant Diploma from Medical Assistant/Phlebotomy
Read More