Brenna Files
Farmington
Summary
I am a reliable employee, and I strive myself to serve unique client needs through clear communication and coordinated support functions. I consistently follow safety guidelines for lifting, exercise and transportation to avoid client injury or discomfort. I honors empathy and respect to maintain open dialogue and trust. I also work great with kids, as many clients will leave their children with me while they tan. Finally, I enjoy being around kids and spending my time teaching, bonding, and learning myself!
Overview
1
1
year of professional experience
Work History
Tanning Consultant
Malibu Tanning Salon
07.2024 - Current
- Contributed to a clean and hygienic environment by maintaining the cleanliness of tanning beds and rooms after each use.
- Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
- Resolved any customer complaints or issues professionally, ensuring a positive outcome for both the client and the salon.
- Educated clients on health and safety of tanning facilities and procedures.
- Fostered a welcoming atmosphere within the salon that encouraged repeat business from satisfied customers.
- Increased salon revenue through upselling tanning packages and retail products to clients.
Restaurant Hostess
102 Taphouse
12.2023 - 05.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
Education
Associate of Arts - General Studies
Mineral Area College
Park Hills, MO05-2025
High School Diploma -
Farmington Senior High School
Farmington, MO05-2025
Skills
- Appointment scheduling
- Data entry
- Appointment coordination
- Business opening and closing procedures
- Cleaning and sanitizing
- Client relationship building
- Office organization
- Phone reception
- Strong work ethic
- Public speaking
Timeline
Tanning Consultant
Malibu Tanning Salon
07.2024 - Current
Restaurant Hostess
102 Taphouse
12.2023 - 05.2024
Associate of Arts - General Studies
Mineral Area College
High School Diploma -
Farmington Senior High School
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