Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
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Brendon Roe

St. Louis,MO

Summary

Passionate and results-driven sales professional with a proven track record of top performance in retail sales and customer service. Recognized as the 2024 Sales Performer of the Year, consistently exceeding sales targets, delivering exceptional customer experiences, and playing a pivotal role in driving business growth.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Assistant Manager

Supplement Superstores
02.2024 - Current
  • Awarded Rookie of the Year for consistently exceeding sales targets and delivering exceptional customer service from day one
  • Recognized as a top sales and service performer every month since joining the team
  • Maintained a 5-star average rating on Google Reviews by building trust, offering expert product guidance, and creating high-value customer experiences
  • Leveraged deep product knowledge to drive repeat business and customer loyalty
  • Delivered expert recommendations that led to significant upselling and cross-selling, boosting average order value and store revenue
  • Trained and mentored new team members, improving onboarding speed and raising overall team performance
  • Took ownership of inventory, merchandising, and promotional strategy, resulting in increased product visibility and sales
  • Earned multiple company-wide recognitions, including “Go The Extra Mile” (twice) and “Hardest Worker”, and Rookie of the Year out of 300+ employees

Sales Associate

Lowe's
07.2023 - 02.2024
  • Awarded Rookie of the Year for outstanding performance
  • Led the store in credit card sign-ups, a key performance metric, by building trust and communicating long-term value to customers
  • Specialized in high-ticket appliances including refrigerators, washers/dryers, ovens, and smart home systems
  • Delivered end-to-end customer service, including post-sale issue resolution, delivery coordination, and product education
  • Assisted managers with store operations and supported merchandising floor updates to optimize product visibility and traffic flow
  • Acted as a go-to team member during peak sales hours, helping coach peers and maintain daily efficiency
  • Maintained a consistent focus on customer satisfaction, often resolving escalations before management was required

Education

Bachelor of Business Marketing -

Lindenwood University
St. Louis, MO
12-2025

Skills

  • Sales performance enhancement
  • Sales Growth Management
  • Customer service excellence
  • Team leadership
  • Team Development
  • Marketing
  • Business Development
  • Retail Operations
  • Inventory Management
  • CRM Software Proficiency
  • Sales Software Proficiency
  • Social Media Knowledge
  • Digital Marketing Knowledge
  • Public Speaking
  • Sales Presentations
  • Customer service

Certification

  • NASM Certified Nutrition Coach (CNC)
  • Certified Personal Trainer

Accomplishments

  • Rookie of the Year - Lowe's & Supplement Superstores
  • Promoted to Assistant Manager in 6 months (Fastest promotion due to sales performance)
  • Consistently top performer in sales metrics across all roles
  • Recognized in numerous customer Google reviews for service excellence, maintaining a 5-star rating
  • Winner of multiple employee awards (Go The Extra Mile (twice), Hardest Worker - Awarded 25% of the time)
  • Organized and led local gym workouts & partnerships, enhancing brand awareness and supplement sales

Timeline

Assistant Manager

Supplement Superstores
02.2024 - Current

Sales Associate

Lowe's
07.2023 - 02.2024

Bachelor of Business Marketing -

Lindenwood University

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Brendon Roe