Summary
Overview
Work History
Education
Skills
References
Activities
Timeline
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Brendan Durham

Reeds Spring

Summary

Dynamic Shift Manager at Pirates Cove Adventure Golf with a proven track record in team development and safety compliance. Expert in equipment troubleshooting and quality assurance, I excel in enhancing customer experiences while training staff. Committed to operational excellence, I effectively manage inventory and ensure a welcoming environment for guests.

Overview

10
10
years of professional experience

Work History

Shift Manager

Pirates Cove Adventure Golf
Branson
06.2016 - Current
  • Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
  • Performed transactions with a major emphasis in customer service.
  • Helped receive and handle shipments of new in-store products as well as materials for the course.
  • Assisted in course maintenance i.e.: pouring concrete, setting up props fixing lights, leaf blowing, planting/cutting trees and plants, skimming ponds.

Warehouse Package Handler

FedEx
Springfield
12.2022 - 03.2023
  • Scanned and sorted packages according to destinations and service type using handheld scanner.
  • Braced, padded, and supported items in packages to prevent shifting and damages.
  • Unloaded incoming packages from delivery trucks and verified contents against shipping documents.
  • Stacked, organized, and wrapped pallets of packages before loading them onto delivery trucks.

Cashier

Dollar General
Reeds Spring
03.2020 - 05.2020
  • Processed transactions while scanning and bagging items.
  • Unloaded pallets of inventory and re-stocked shelves.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.

Cashier

Incredible Pizza Company
Springfield
10.2019 - 03.2020
  • Sold an array of activity packages with a focus on catering towards the customers wants and needs.
  • Cleaned and sanitized work areas including front desks, soda machines, kitchen/cooking areas, etc.
  • Assisted with the planning and execution of parties and events.

Education

Bachelor of Arts - Corporate Finance And Investments

Missouri State University
Springfield, MO
12-2025

Skills

  • Team Development
  • Safety Compliance
  • Equipment Troubleshooting
  • Quality Assurance
  • Interpersonal Skills
  • Numbers/Microsoft Excel

References

References available upon request.

Activities

  • Playing/watching sports, I’ve loved sports ever since I started walking. Much of my free time is spent playing basketball as well as various other sports. I played baseball and football in high school and even played baseball my first year of college. Sports allow me to forget my troubles and bring me a multitude of joy.
  • Writing, Writing has been a creative way to express myself and relate with others. I write anything from poems and short stories to songs and fables. Writing has become a fun and therapeutic outlet for the stress life brings, and I one day hope to have some of my poems printed and published.
  • Family and Friends, I thoroughly enjoy spending quality time with my family and friends. Whether that be watching the game or playing cards and board games with my parents, I love being around the people I love.

Timeline

Warehouse Package Handler

FedEx
12.2022 - 03.2023

Cashier

Dollar General
03.2020 - 05.2020

Cashier

Incredible Pizza Company
10.2019 - 03.2020

Shift Manager

Pirates Cove Adventure Golf
06.2016 - Current

Bachelor of Arts - Corporate Finance And Investments

Missouri State University
Brendan Durham