Brenda Alexandra Berry
Nevada
Summary
Dynamic and results-driven professional with extensive experience at Walmart, excelling in store operations and customer service. Proven ability to manage inventory effectively while fostering brand awareness. Strong organizational skills and computer literacy enhance efficiency, ensuring high customer satisfaction and timely order fulfillment. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
7
7
years of professional experience
Work History
Apparel Team Lead
Walmart
01.2024 - Current
- Operated cash register and scanner to itemize and total customers' purchases, collect payment from customers and make change and bag merchandise.
- Provided superior customer service leadership by greeting and assisting customers.
- Opened and closed store under specific direction of store manager.
- Followed company work processes to receive, open and unpack boxes, cartons and totes, stock merchandise, restock and rotate merchandise on shelves and build merchandise displays.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Remodel Associate
Walmart
01.2025 - 05.2025
- Loaded and unloaded materials onto trucks and trailers via forklift.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Inspected tools and equipment to maintain safety and efficiency.
- Set mods across the store and installed various fixtures and displays.
Sales Associate
Walmart
01.2024 - 12.2024
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to effectively build rapport and lasting relationships.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
OPD Shopper
Wal-Mart Supercenter
05.2018 - 03.2019
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Worked productively with customers to meet order requirements and service expectations.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Education
Bachelor of Science - Computer Science
Southern New Hampshire University
Hooksett, NH07-2028
Skills
- Brand awareness
- Store operations
- Manage inventory
- Written communication
- Organization and time management
- Computer Literacy
- Computer Repair/Building
- Internet Literacy
Timeline
Remodel Associate
Walmart
01.2025 - 05.2025
Apparel Team Lead
Walmart
01.2024 - Current
Sales Associate
Walmart
01.2024 - 12.2024
OPD Shopper
Wal-Mart Supercenter
05.2018 - 03.2019
Bachelor of Science - Computer Science
Southern New Hampshire University
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