Brenda Stringer
Hillsboro
Summary
I enjoy working with the public. Have excellent problem-solving skills and diplomacy. Have basic computer skills. I am a quick learner, and a multitasker. I care about people. Efficient office assistant with several years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude toward dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Office Assistant
Hillsboro All Purpose Storage and UHaul
Hillsboro
05.2021 - Current
- Take payments, rent units and dispatch and return haul trucks
- Filing, Answer phones, monitor email, make collections calls and make reservations
- Balance days transactions
- Clean units and trucks
Home Health Aide
Helpful Hand Agency
St. Louis
10.2018 - Current
- In home care and cleaning
customer service rep
pisa group
fetus
04.2019 - 09.2019
- Answer incoming calls, record customer issues, and resolve
Shift leader
Moto Mart
Cedar Hill
04.2015 - 09.2018
- Started in Rolla as cashier transferred to Cedar Hill
- Promoted
- Duties included cashier, stocking, balance daily paperwork
- Check in vendors, some ordering and customer concerns
Cashier/Sales Associate
Dollar Tree
Rolla
06.2014 - 05.2015
- Greet customers, assist when necessary, total purchases, accept payment, give change
- Store recovery, stocking
Personal assistant/driver/farm hand
Piggy Palace Hwy PP
Cuba
02.2013 - 08.2013
- Help lady of house w/ cleaning, cooking & errands
- Drive her to appointments
- Purchase feed
- Place internet ads
- Answer phones
- Keep records on animals
- Feed and water animals
- Help w/ cleaning out pens and grounds
Assistant Manager
Merten's Mini Mart
Freeburg
07.2011 - 10.2012
- Greet customers, total purchases, accept payment and make change
- Run deli slicer and weigh product
- Answer phones
- Take pizza orders and make pizzas
- Approve gas pumps and monitor
- Sell lottery
- Assist employees w/problems or duties
- Handle customer complaints
- Check in vendors
- Clean and stock
- Balance cash drawer, change box & safe
- Run reports
- EBT machine, credit card machine, check approval machine, phone card machine, registers (scan and manual)
- Close store
- Set alarm system
- I worked for Merten's 4 times over 13 years
- Approximately 6 years total
Assist disabled clients
Aging Made Easy
Saint James
08.2010 - 06.2011
- In their homes w/ adl's, cooking, cleaning, errands& companionship
- Actually cared for 1 elderly alzheimers patient from 4/2010-6/2011
- Live in care
- Only part time for agency
- Worked for pyramid and at home health for brief time between 2000-2006
Office manager/agent
Lillie Belle Transport
Argyle
07.2010 - 06.2011
- Helped to start freight brokerage
- Took classes, trained owner and partner
- Obtained licenses and necessary forms and insurance
- Drafted all company forms, invoices & letters
- Cold calls
- Driver searches
- Enter available loads on multiple internet load boards
- Obtained information packets from shippers and drivers
- Verify driver insurance
- Answer phones
- Invoicing
- Accounts receivable & payable
- Filing
- Started this w/ significant other & his mother
- When relationship ended so did my job and caregiver position (above)
clerk
Leroy's Mini Mart
Westphalia
04.2006 - 04.2010
- Run shift gas/convenience store
- Close store 5 nights a week
- General duties same as at Merten's, but Leroy has in store credit accounts also
- Ordered groceries & liquor
- Update prices merchandise and fuel
cna
Maries Manor
01.2005 - 01.2006
- Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
- Documented activities and recorded information in EMR system.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Answered patient call signals and signal lights to determine patients' needs.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Transported residents within the facility as needed.
- Supported non-ambulatory residents in range of motion exercises.
- Provided emotional support to family members during difficult times.
- Monitored food intake and output as directed by nursing staff.
- Used mobility devices to transport patients.
- Assisted residents in preparing for activities and social programs.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Helped residents walk with or without self-help devices.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
C.N.A./Transport driver
Westphalia Retirement Center
Westphalia
01.2000 - 01.2001
- Assist residents w/ dressing, bathing, mobility, activities, rom exercises, meals & toileting
- Charting on residents
- Drive residents to various medical appointments and other errands
- Worked 3 times 1-1.5 years each time
Manager
Rainbo Car Wash
Festus
01.1997 - 01.1999
- Scheduling employees, I had to train to operate all stations: sales, vacuum, prep, windows, dry & cashier
Clerk
DeGeare Stores
Festus
01.1997 - 01.1998
- Run overnight shift gas/convenience store
Shift leader
Pizza Hut Crytal City
Festus
01.1996 - 01.1997
- Started as waitress
- Trained to cook, cut and dishes
- Place order for toppings, etc
- Balance drawers and watch labor hours
Caregiver
01.1991 - 01.1995
- 24/7 care of my grandmother
customer service rep
Sears Service Center
Fenton
01.1988 - 01.1990
- For repairs
clerk
Velvet Freeze
Fenton
01.1985 - 01.1986
Assistant to area leader
US Census Bureau
01.2000
- Give assignments to enumerators
- Check their work
- Assist them w/ reading maps or finding actual homes
- Monitor, evaluate & chart progress of all enumerators
- Worked through the first two phases
receptionist
H & R Block
Fenton
01.1987
Education
High school diploma or GED - Business management/accounting
Metro Business College
Jefferson City, MO01.2000
High school diploma -
Northwest High School
House Springs, MO10.1991
GED -
Jefferson College
Hillsboro, MOSkills
- Accounts Receivable
- Senior Care
- Caregiving
- Home Care
- Microsoft Office
- Invoicing procedures
- Team collaboration
- Event preparation
- Office administration
- Accounts receivable
- Customer service
- Vendor management
- Data entry
- Conflict resolution
- Effective communication
- Problem solving
- Record keeping
- Attention to detail
- Adaptability to change
- Critical thinking
- Resourceful
- Verbal communication
- Call handling
- Proofreading
- Positive attitude
- Scheduling
- Valid Driver's license
- Patient charting
Certification
Driver's License, Class E
Personal Information
Authorized To Work: US for any employer
Timeline
Office Assistant
Hillsboro All Purpose Storage and UHaul
05.2021 - Current
customer service rep
pisa group
04.2019 - 09.2019
Home Health Aide
Helpful Hand Agency
10.2018 - Current
Shift leader
Moto Mart
04.2015 - 09.2018
Cashier/Sales Associate
Dollar Tree
06.2014 - 05.2015
Personal assistant/driver/farm hand
Piggy Palace Hwy PP
02.2013 - 08.2013
Assistant Manager
Merten's Mini Mart
07.2011 - 10.2012
Assist disabled clients
Aging Made Easy
08.2010 - 06.2011
Office manager/agent
Lillie Belle Transport
07.2010 - 06.2011
clerk
Leroy's Mini Mart
04.2006 - 04.2010
cna
Maries Manor
01.2005 - 01.2006
C.N.A./Transport driver
Westphalia Retirement Center
01.2000 - 01.2001
Assistant to area leader
US Census Bureau
01.2000
Manager
Rainbo Car Wash
01.1997 - 01.1999
Clerk
DeGeare Stores
01.1997 - 01.1998
Shift leader
Pizza Hut Crytal City
01.1996 - 01.1997
Caregiver
01.1991 - 01.1995
customer service rep
Sears Service Center
01.1988 - 01.1990
receptionist
H & R Block
01.1987
clerk
Velvet Freeze
01.1985 - 01.1986
High school diploma or GED - Business management/accounting
Metro Business College
High school diploma -
Northwest High School
GED -
Jefferson College
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