Brenda Morales
Sedalia
Summary
Attentive Family Advocate with determination to assist families requiring support and community resources. Empathetic professional with 6 years of advocating for people by scheduling appointments, promoting activities that build self-reliance and setting attainable goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
5
5
Certifications
Work History
Family Adovcate
Missouri Valley Community Action Agency
2018.08 - Current
- Empowered families by providing them with tools and resources needed to make informed decisions about their futures.
- Identified available community resources and programs for families of disabled children.
- Enhanced family support by conducting thorough assessments and identifying specific needs.
- Built trusting relationships with clients through active listening, empathy, and cultural sensitivity during interactions at work or home visits.
- Visited homes of families and maintained appropriate contact as directed by agency procedures.
- Conducted home visits to assess living conditions and provide personalized guidance on parenting challenges.
- Connected families with essential services such as housing, healthcare, and education opportunities to improve overall quality of life.
- Managed heavy caseload using well-developed time management, organizational, and task prioritization skills.
- Developed strong partnerships with local organizations while actively identifying gaps in services, thereby bridging the resources to meet family needs.
- Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
Child Health Specialist
Missouri Valley Community Action Agency
2018.08 - Current
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
Education
GED -
State Fair Community College
Sedalia, MO05.2017
Skills
- Community Resources
- Multicultural Sensitivity
- Effective Communication
- Case Management
- Child Development
- Crisis intervention strategies
- Family advocacy
- Appointment Scheduling
- Relationship Building
- Community resource coordination
- Behavioral Management
- Eligibility assessments
- Family services
- Community Referrals
- Home visits
- Family Support
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Multitasking Abilities
- Excellent Communication
- Organizational Skills
- computer skills
Certification
Notary Public
Family Development Credential
Adult and Pediatric First Aid/CPR/AED
Cognitive Behavioral Life Coach
Trauma Smart
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Family Adovcate
Missouri Valley Community Action Agency
2018.08 - Current
Child Health Specialist
Missouri Valley Community Action Agency
2018.08 - Current
GED -
State Fair Community College
Family Development Credential
Adult and Pediatric First Aid/CPR/AED
Cognitive Behavioral Life Coach
Trauma Smart
Similar Profiles
REBECCA OGDENREBECCA OGDEN
Community Outreach Coordinator at South Central Missouri Community Action AgencyCommunity Outreach Coordinator at South Central Missouri Community Action Agency
Daisy RosaDaisy Rosa
Family Support Specialist at Mohawk Valley Community Action AgencyFamily Support Specialist at Mohawk Valley Community Action Agency
Tracey SimonsenTracey Simonsen
Case Managment/Homeless Prevention Case Manager at Mid Valley Community Action AgencyCase Managment/Homeless Prevention Case Manager at Mid Valley Community Action Agency