Brenda Esquivel
Kansas City
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Bilingual in Spanish and English, skilled in time management and maintaining high standards of cleanliness.
Overview
11
11
years of professional experience
Work History
Dietary Aide
Bishop Spencer Place
Kansas City, MO
07.2022 - 08.2025
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Collaborated with healthcare professionals to develop individualized meal plans based on patient needs, resulting in better health outcomes.
- Provided exceptional customer service to patients and their families, addressing concerns and answering questions about dietary guidelines and restrictions.
Customer Service Representative
Inteq
Kansas City, KS
12.2020 - 07.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Line Worker
Chipotle Grill
Overland Park, KS
08.2019 - 04.2020
- Collaborated with team members to meet daily quotas and improve overall productivity on the line.
- Participated in training sessions to enhance skills and knowledge.
- Adapted quickly to changing production schedules, effectively managing workload to meet deadlines consistently.
- Mastered various roles within the assembly line, showcasing versatility and adaptability that contributed to increased operational efficiency.
Order Picker
Alphabroder
Edwardsvill, KS
01.2018 - 06.2019
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Excellent communication skills, both verbal and written.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
- Performed proper lifting and handling techniques to maintain safe working environment.
Intern Daycare Teacher's Assistant
Calvary Lutheran Church And School
Kansas City, MO
08.2014 - 05.2017
- Boosted language acquisition in non-native English speaking students through targeted ESL teaching strategies.
- Achieved a nurturing classroom atmosphere by consistently displaying patience, empathy, and understanding toward all children.
- Enhanced learning outcomes by effectively using various teaching methods and materials, such as visual aids, manipulatives, and interactive games.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Education
Raytown South Highschool
Raytown, MO05-2018
Skills
- Time management
- Problem-solving
- Cleaning and sanitizing
- Customer service
- Team collaboration
- Computer skills
- Restaurant experience
- Multitasking skills
- Fluent in Spanish and English
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Dietary Aide
Bishop Spencer Place
07.2022 - 08.2025
Customer Service Representative
Inteq
12.2020 - 07.2022
Line Worker
Chipotle Grill
08.2019 - 04.2020
Order Picker
Alphabroder
01.2018 - 06.2019
Intern Daycare Teacher's Assistant
Calvary Lutheran Church And School
08.2014 - 05.2017
Raytown South Highschool