Breanna Martin
Kansas City
Summary
Enthusiastic and reliable professional that takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Maintains focus and positive attitude in stressful situations and high-volume environments and motivated to continue to learn and grow as a working professional.
Overview
8
8
years of professional experience
Work History
Server
Yayas Euro Bistro
Overland Park
05.2023 - Current
- Provided excellent customer service in fast-paced dining environment.
- Managed food and beverage orders efficiently using POS system.
- Collaborated with kitchen staff to ensure timely meal preparation.
- Upsold menu items to enhance guest experience through recommendations.
Server
Backwater Jacks
Osage Beach
05.2025 - 09.2025
- Provided excellent customer service in fast-paced dining environment.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Explained menu items, describing ingredients and cooking methods upon request.
Server/Bartender
Bristol Seafood and Social
02.2022 - 04.2023
- Handled fine dining for different party sizes ranging from 10-90
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards..
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Assistant Manager, Bartender
Daimaru Steakhouse
08.2017 - 02.2022
- Met with sales leadership to provide detailed reporting on overall team performance
- Reported losses, employee behavioral issues, customer complaints, and operational issues to upper-level management
- Engaged with team members, management, and customers to boost company productivity and morale.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Education
School Diploma -
Central High School High
Salina, KSSkills
- Customer service Employee training
- Upselling Performance reviewing Hiring and training Staff development Develop employee Promotional planning
- Hospitality Service Expertise
- Wine Pairings
- Customer Service and Rapport
- Cocktail Knowledge
- Wine and Liquor Service
- Banquet Coordination
Timeline
Server
Backwater Jacks
05.2025 - 09.2025
Server
Yayas Euro Bistro
05.2023 - Current
Server/Bartender
Bristol Seafood and Social
02.2022 - 04.2023
Assistant Manager, Bartender
Daimaru Steakhouse
08.2017 - 02.2022
School Diploma -
Central High School High