Breanna Luttrell
Iberia
Summary
Detail-oriented receptionist with strong organizational and customer service skills. Proven ability to manage multiple tasks efficiently while maintaining a welcoming environment. Experienced in data entry and appointment scheduling.
Overview
13
13
years of professional experience
Work History
Receptionist
Missouri Association Management, LLC
09.2017 - Current
- Answer phone promptly, direct incoming calls to correct offices and deliver messages to relevant departments.
- Greet property owners and contractors, answer general questions, and direct to correct office.
- Maintain organized front desk area.
- Sort, receive, and distribute mail correspondence between departments and personnel.
- Perform clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Collect check, cash and credit card payments.
- Schedule reservations for property owners.
- Create accounts as needed.
- Assist with the ACC (Architectural Control Committee).
- Make welcome packets for new property owners.
- File documents.
- Order office supplies as needed.
- Prepare Board reports.
- Schedule appointments.
- Distribute key cards as needed.
- Keep GIS updated.
- Assist other departments as needed.
Sales Associate
Perfumania
10.2018 - 01.2020
- Greeted customers, assisted them with their shopping needs.
- Accepted cash and credit card payments.
- Kept the store clean and organized.
- Stocked shelves as needed.
- Balanced drawer at end of each shift.
- Sorted and distributed inventory.
- Answered phone calls and answered basic questions from customers.
Receptionist
Osage Animal Hospital
01.2015 - 09.2017
- Answered incoming calls, relayed messages to correct staff.
- Greeted patients, checked them in for their appointment.
- Scheduled appointments/surgeries.
- Filed patient charts.
- Checked patients out of their appointment, accepting payment of cash, check or credit card.
- Answer general questions for patients.
- Sorted and put away office orders.
- Fill patient medication as needed.
Bank Teller
Maries County Bank
06.2014 - 01.2015
- Greeted customers, assisting them with their banking needs.
- Answered incoming calls, transferred calls to correct department/officer.
- Balanced drawer each day.
- Assisted with vault as needed.
- Counted and rolled coin.
Kennel Staff
Osage Animal Hospital
10.2012 - 06.2014
- Took care of pets.
- Kept the kennels clean, laundry, dishes.
- Bathed pets as needed.
- Walked dogs mid-day.
- Distributed medication as needed.
Education
High School Diploma -
Iberia R-5
Iberia, MO05-2014
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Detail oriented
- Appointment scheduling
- Multitasking
- Customer service
Timeline
Sales Associate
Perfumania
10.2018 - 01.2020
Receptionist
Missouri Association Management, LLC
09.2017 - Current
Receptionist
Osage Animal Hospital
01.2015 - 09.2017
Bank Teller
Maries County Bank
06.2014 - 01.2015
Kennel Staff
Osage Animal Hospital
10.2012 - 06.2014
High School Diploma -
Iberia R-5
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