Breanna Haynes
Independence
Summary
Dynamic professional with a proven track record at The American Red Cross, excelling in quality inspection, team leadership and donor courtesy. Recognized for outstanding productivity and strong relationship-building skills, I optimize processes and ensure safety compliance while delivering exceptional service. Committed to enhancing client experiences through effective problem-solving and multitasking abilities.
Professional technician with deep expertise in troubleshooting, maintenance, and systems optimization. Strong focus on team collaboration, consistently ensuring seamless operations and adaptability to shifting requirements. Proficient in diagnosing technical issues, implementing effective solutions, and driving continuous improvement. Known for reliability, technical acumen, and results-driven approach.
Overview
7
7
years of professional experience
Work History
Lead Technician, Collections- Mobile
The American Red Cross
06.2022 - Current
- Planned, scheduled, and delegated daily work to team of employees.
- Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
- Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Monitored and enforced safety measures to mitigate hazards.
- Managed daily activities, assigned tasks to specific staff members and utilized proven management techniques to cut work flow downtime and maximize revenues.
- Established strong relationships with clients by consistently providing high-quality service and addressing concerns promptly.
Waitress
54th Street Bar And Grill
03.2020 - 05.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
In-Home Caregiver
Missouri Quality Care
05.2018 - 01.2020
- Ensured a safe and clean home environment by performing light housekeeping tasks such as laundry, vacuuming, and dusting.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Contributed to an overall positive caregiving experience by offering emotional support during challenging or difficult times.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Enhanced quality of life for clients through attentive assistance with daily activities, including bathing, dressing, and grooming.
- Improved client well-being by providing personalized and compassionate in-home care services.
- Assisted disabled clients to support independence and well-being.
- Monitored progress and documented patient health status changes to keep care team updated.
- Demonstrated adaptability and flexibility in caregiving approach to accommodate the unique personality traits or preferences of each client.
- Developed strong rapport with clients by demonstrating active listening skills and exhibiting genuine empathy toward their needs or concerns.
Education
High School Diploma -
Smithville High-School
Smithville, MO05-2013
Skills
- Quality inspection
- Troubleshooting techniques
- Equipment maintenance
- Safety compliance
- Customer service
- Team leadership
- Time management
- Relationship building
- Process optimization
- Problem solving
Timeline
Lead Technician, Collections- Mobile
The American Red Cross
06.2022 - Current
Waitress
54th Street Bar And Grill
03.2020 - 05.2022
In-Home Caregiver
Missouri Quality Care
05.2018 - 01.2020
High School Diploma -
Smithville High-School
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