Breanna Griffaw

I worked for the Manchester Highlands Massage Luxe April 2022-February 2023 and November 2023-February 2024. In February 2024, I transferred to the Fairview Heights Massage Luxe and worked there until March 2025.

• Managed front desk operations, ensuring smooth guest check-in and appointment scheduling.
• Handling and filing confidential medical records.
• Driving profits through selling memberships, retail products and gift cards
• Provided outstanding customer service and resolved any issues with clients or service providers promptly
• Ensure the entire spa was kept to high standard of cleanliness.

• Assisting with the set up and tear down of the store. Maintaining inventory, cleanliness and safety of the store.
• Greeting customers and ringing them out at the cash register. In my 3 months there, I raised over $800 for the Shriners Children Hospital through Spirit of Children.
• Assisting customers needing help finding items they need and using suggestive selling to increase profits.
• Efficiently preparing online orders to ensure a quick and easy pickup.

• Prepared diverse menu items efficiently in fast-paced kitchen environment. Most of the time I was working alone
• Operated kitchen equipment, ensuring adherence to safety and sanitation standards.
• Assisted in inventory management by tracking supplies and restocking ingredients.
• Ensured the kitchen was kept to the Better Business Bureaus standards